Service Receptionist Job at Nielsen Automotive Group in New Hanover Township

Nielsen Dodge is seeking a Service Receptionist/Cashier to join our team! This is a great position for a recent High School Graduate!

Benefits

• FREE COLLEGE OPPORTUNITY! Online or in person with Strayer University
• Excellent work environment
• Employee discount plans on purchases and services
• Competitive wages, commensurate with experience
• Health, dental and vision insurance
• Life insurance
• 401k retirement account
• Paid vacation and sick leave

Requirements

• Excellent verbal and written communication skills
• Enthusiastic with high energy throughout the sales workday
• Self-motivated
• Greet and welcome guests as soon as they arrive
• Ensure reception and customer waiting areas area is tidy and presentable, with all necessary stationery and material (e.g. suppliers, refreshments and brochures)
• Provide basic and accurate information in-person and via phone/email
• Perform other clerical receptionist duties such as filing, photocopying, and faxing

Duties

• Accept payments by cash, credit cards and checks from customers
• Refund customer payments for unused parts or other reasons in accordance with supervisor direction or company policy
• Record receipts, delivery of change and other transactions throughout the shift
• Schedule and service appointments
• Direct customer calls to the desired or appropriate person/department
• Answer customer questions about the status of repairs, and hours of operation

Education

• High school

Experience

• Microsoft Office: 1 year (Preferred)
• Customer Service: 1 year (Preferred)