Luxoft
Overview
DXC/Luxoft is looking for a well-experienced Technical Business Analyst who has worked in a large-scale integration program. This is a Chicago-based onsite position with a long-term opportunity. The role values Scrum Master experience to facilitate key Agile ceremonies, remove impediments, maintain transparency through metrics, and foster a culture of continuous improvement. This role requires strong collaboration skills to coordinate across teams, time zones, and business functions, ensuring alignment toward common goals.
Responsibilities
- Collaborate with business stakeholders and technical teams to gather, analyze, and document business and system requirements
- Write detailed user stories and acceptance criteria for development and QA teams
- Build and maintain dashboards using Dynatrace, QM, and Kibana logs to monitor performance, identify issues, and track KPIs
- Perform root cause analysis leveraging logs and monitoring tools, providing actionable insights
- Support system integration activities, validating data flows and cross-application dependencies
- Partner with Product Owners during PI planning sessions and backlog refinement
- Translate complex technical data into clear, business-friendly insights and recommendations
- Ensure requirements traceability from definition through testing and delivery
- Collaborate with architects, developers, and testers to align solutions with business objectives
- Leverage AWS environment experience for troubleshooting, monitoring, and solution validation
- Facilitate essential Agile ceremonies when required (sprint planning, daily stand-ups, retrospectives)
- Remove minor impediments to enable efficient delivery
- Promote transparency and visibility through Agile metrics and dashboards
- Encourage collaboration and communication across distributed teams
- Support Product Owners with backlog prioritization and refinement
- Provide light coaching on Agile practices, fostering a culture of continuous improvement
Mandatory Skills
- 6+ years of Tech BA & SM experience with stronger emphasis on Technical BA skills
- Technical degree or equivalent professional experience
- Strong background in analytics, systems development, and dashboard creation
- Hands-on experience with Dynatrace, QM, Kibana logs in an AWS environment
- Proficiency in JIRA and Agile tools
- Knowledge of SAFe and Scrum frameworks
- Excellent communication skills for both technical and non-technical stakeholders
- Local to Chicago preferred (close collaboration with product owners and PI planning)
Nice-to-Have Skills
- Languages: