Cisco Systems, Inc.
Software QA Technical Lead (1445332)
Cisco Systems, Inc., Raleigh, North Carolina, United States, 27601
The application window is expected to close on: October 17, 2025
Software QA Tech Lead (1445332)
Meet the Team
Commerce Engineering supports end-to-end commerce for Cisco, from high volume transactional websites and APIs connecting our partners, sellers and suppliers, to core financials, seller compensation, and partner incentive platforms. Commerce Engineering is at the heart of Cisco's experience transformation for partners and the move to a recurring revenue business model. When you work with us, you'll be part of a highly committed, energetic and hardworking team who's equally passionate about delivering business outcomes and the craft of software and data engineering. The Engineering Productivity team within Commerce Engineering is tasked with creating an environment where Cisco IT engineers can deliver the best work of their lives. We achieve this by focusing on the end-to-end engineering lifecycle of Build, Test, Release, Operate & Measure. We have a range of tools, techniques, platforms and frameworks that we use to remove friction and accelerate the Build
Test
Release
Operate
Measure cycle. Your Impact
We are seeking a driven and bold professional with advanced SQL skills to join our dynamic team. In this role, you will have the opportunity to take full ownership of complex, data-driven projects, working both autonomously and collaboratively to deliver impactful results. You are confident in tackling challenging assignments, demonstrating initiative and the ability to take charge of projects from inception to completion. Your expertise in root cause analysis enables you to unravel intricate data-related issues, often leading your team through problems that require exceptional analytical acumen. As a technical lead, you have a proven track record of building and overseeing test automation projects from the ground up, leveraging frameworks such as Selenium and Cypress. You thrive when facing complex environmental challenges, using your deep knowledge of debugging tools and platforms like Splunk, New Relic, and Thousand Eyes to guide your team toward efficient, effective solutions. You excel at interacting with others, consistently demonstrating excellent communication and interpersonal skills. Your meticulous attention to detail and passion for enhancing the user experience make you a valued member of any cross-functional team. You will play an active role in the design and implementation of QA strategies and methods, ensuring process oversight and continuous improvement. Key Responsibilities
Work autonomously and as
part of a team to solve complex data challenges using advanced SQL skills. Lead and oversee the
development of test automation frameworks (Selenium, Cypress) and mentor
team members. Take initiative in
conducting in-depth root cause analysis and driving projects to
completion. Collaborate confidently
across functions, sharing ideas and solutions while fostering a supportive
environment. Utilize debugging
platforms (Splunk, New Relic, Thousand Eyes) to resolve issues and enhance
processes. Demonstrate strong
communication and interpersonal skills while building relationships across
teams. Participate actively in
the design, implementation, and continuous improvement of QA strategies
and processes. Ideal Candidate Ambitious, self-motivated,
and able to take charge in fast-paced environments. Confident in addressing
new challenges and advocating for best practices. Effective both
independently and when collaborating within diverse teams. Strong process oversight
abilities with a passion for delivering quality and innovation. Minimum Qualifications:
12+ years of experience in
working on database design and front end interactions with data retrieval 12+ years of experience
working as a back end database engineer Deep knowledge and proven
ability to work with Atlassian suite of products to manage the output of
multiple development teams (Jira, confluence, Compass) 12+ years in writing and
debugging automation scripts/suites using languages such as Java,
JavaScript, Typescript 4+ years working with
Linux-based platforms or applications. Preferred Qualifications:
Ability to lead a team(s)
and drive results that align with Organization Key Requirements Self-motivated and able to
set goals for self and delegate to team when applicable Demonstrated ability to
lead large scale projects with enterprise level impacts Ability to act
independently to determine methods and procedures on special assignments #WeAreCisco
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put - we power the future. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.
Meet the Team
Commerce Engineering supports end-to-end commerce for Cisco, from high volume transactional websites and APIs connecting our partners, sellers and suppliers, to core financials, seller compensation, and partner incentive platforms. Commerce Engineering is at the heart of Cisco's experience transformation for partners and the move to a recurring revenue business model. When you work with us, you'll be part of a highly committed, energetic and hardworking team who's equally passionate about delivering business outcomes and the craft of software and data engineering. The Engineering Productivity team within Commerce Engineering is tasked with creating an environment where Cisco IT engineers can deliver the best work of their lives. We achieve this by focusing on the end-to-end engineering lifecycle of Build, Test, Release, Operate & Measure. We have a range of tools, techniques, platforms and frameworks that we use to remove friction and accelerate the Build
Test
Release
Operate
Measure cycle. Your Impact
We are seeking a driven and bold professional with advanced SQL skills to join our dynamic team. In this role, you will have the opportunity to take full ownership of complex, data-driven projects, working both autonomously and collaboratively to deliver impactful results. You are confident in tackling challenging assignments, demonstrating initiative and the ability to take charge of projects from inception to completion. Your expertise in root cause analysis enables you to unravel intricate data-related issues, often leading your team through problems that require exceptional analytical acumen. As a technical lead, you have a proven track record of building and overseeing test automation projects from the ground up, leveraging frameworks such as Selenium and Cypress. You thrive when facing complex environmental challenges, using your deep knowledge of debugging tools and platforms like Splunk, New Relic, and Thousand Eyes to guide your team toward efficient, effective solutions. You excel at interacting with others, consistently demonstrating excellent communication and interpersonal skills. Your meticulous attention to detail and passion for enhancing the user experience make you a valued member of any cross-functional team. You will play an active role in the design and implementation of QA strategies and methods, ensuring process oversight and continuous improvement. Key Responsibilities
Work autonomously and as
part of a team to solve complex data challenges using advanced SQL skills. Lead and oversee the
development of test automation frameworks (Selenium, Cypress) and mentor
team members. Take initiative in
conducting in-depth root cause analysis and driving projects to
completion. Collaborate confidently
across functions, sharing ideas and solutions while fostering a supportive
environment. Utilize debugging
platforms (Splunk, New Relic, Thousand Eyes) to resolve issues and enhance
processes. Demonstrate strong
communication and interpersonal skills while building relationships across
teams. Participate actively in
the design, implementation, and continuous improvement of QA strategies
and processes. Ideal Candidate Ambitious, self-motivated,
and able to take charge in fast-paced environments. Confident in addressing
new challenges and advocating for best practices. Effective both
independently and when collaborating within diverse teams. Strong process oversight
abilities with a passion for delivering quality and innovation. Minimum Qualifications:
12+ years of experience in
working on database design and front end interactions with data retrieval 12+ years of experience
working as a back end database engineer Deep knowledge and proven
ability to work with Atlassian suite of products to manage the output of
multiple development teams (Jira, confluence, Compass) 12+ years in writing and
debugging automation scripts/suites using languages such as Java,
JavaScript, Typescript 4+ years working with
Linux-based platforms or applications. Preferred Qualifications:
Ability to lead a team(s)
and drive results that align with Organization Key Requirements Self-motivated and able to
set goals for self and delegate to team when applicable Demonstrated ability to
lead large scale projects with enterprise level impacts Ability to act
independently to determine methods and procedures on special assignments #WeAreCisco
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put - we power the future. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.