Supermicro
Job Req ID: 27572
About Supermicro:
Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.
Job Summary
We are seeking an experienced Technical Writer to join our talented hardware department. The ideal candidate will work with engineers and technical writers to compose and revise user manuals for computer hardware, quick reference guides, software manuals and other documentation as assigned. The ideal candidate must be able to constantly develop product expertise, further analyze and synthesize technical information for maximum usefulness to enable the end users to get the full value from our products and services in a timely manner.
Essential Duties and Responsibilities
Provide technical writing and editing support in the development of product documentation for our motherboards
Collect, organize, and edit information for technical articles, editorials, training materials, presentations, proposals, web pages, special reports or other related technically oriented customer deliverables and documents
Work with all levels of management, technical personnel, authors, salespeople, partners, customers, and subject matter experts across various locations to define documentation content, guidelines, specifications, and development schedules; able to communicate with technical and non-technical personnel at various levels in the organization; able to communicate technical information in a clear and concise manner
Must be self-motivated, work independently or as part of a team, able to learn quickly, meet deadlines and demonstrate problem solving skills
Review and analyze the data and user requirements to ensure that documentation is clear, concise, and valid
Perform substantive editing that ensures document organization and quality
Ensure documents follow the appropriate style guide and may develop documentation, templates, and style guides
Confirm the adequacy of material submitted for publication or final product quality
Expert understanding of graphics, multimedia, database programs, desktop productivity and visualization tools, web, and MS Project
Qualifications:
BA in English or Technical Writing
Requires extensive experience with MadCap Flare
Familiarity with Adobe InDesign and Illustrator preferred
Minimum of 3 years experience writing technical documentation, release notes, and other technical materials for computer hardware and memory-based products and solutions
Strong attention to detail, time management, organizational and project management skills, and ability to manage multiple projects to meet tight deadlines
Strong verbal communication skills
Ability to understand complex technical products and write for a variety of audiences in a clear, concise, consistent writing style
Ability to work under pressure and handle multiple projects and responsibilities concurrently
Ability to understand complex technical products and write for a variety of audiences in a clear, concise, consistent writing style
Ability to work under pressure and handle multiple projects and responsibilities concurrently
Strong verbal communication skills
Salary Range $66,560 - $117,000
The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs. EEO Statement Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.
Provide technical writing and editing support in the development of product documentation for our motherboards
Collect, organize, and edit information for technical articles, editorials, training materials, presentations, proposals, web pages, special reports or other related technically oriented customer deliverables and documents
Work with all levels of management, technical personnel, authors, salespeople, partners, customers, and subject matter experts across various locations to define documentation content, guidelines, specifications, and development schedules; able to communicate with technical and non-technical personnel at various levels in the organization; able to communicate technical information in a clear and concise manner
Must be self-motivated, work independently or as part of a team, able to learn quickly, meet deadlines and demonstrate problem solving skills
Review and analyze the data and user requirements to ensure that documentation is clear, concise, and valid
Perform substantive editing that ensures document organization and quality
Ensure documents follow the appropriate style guide and may develop documentation, templates, and style guides
Confirm the adequacy of material submitted for publication or final product quality
Expert understanding of graphics, multimedia, database programs, desktop productivity and visualization tools, web, and MS Project
Qualifications:
BA in English or Technical Writing
Requires extensive experience with MadCap Flare
Familiarity with Adobe InDesign and Illustrator preferred
Minimum of 3 years experience writing technical documentation, release notes, and other technical materials for computer hardware and memory-based products and solutions
Strong attention to detail, time management, organizational and project management skills, and ability to manage multiple projects to meet tight deadlines
Strong verbal communication skills
Ability to understand complex technical products and write for a variety of audiences in a clear, concise, consistent writing style
Ability to work under pressure and handle multiple projects and responsibilities concurrently
Ability to understand complex technical products and write for a variety of audiences in a clear, concise, consistent writing style
Ability to work under pressure and handle multiple projects and responsibilities concurrently
Strong verbal communication skills
Salary Range $66,560 - $117,000
The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs. EEO Statement Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.