State of Vermont
Overview
The Driver Improvement Unit of the Department of Motor Vehicles (DMV) is looking for a confident leader to fill this fast-paced Supervisor position. The individual will lead a small team to process the transactions of the unit.
The Supervisor must know and understand the work completed by the Driver Improvement team. This position may work with trial attorneys, State Attorneys, and Attorney Generals to review records and provide expert testimony in court hearings or Administrative Hearings on suspensions or other DMV actions. The Supervisor will report to, and in their absence act as, Motor Vehicle Section Chief which will require making decisions that impact the entire division.
Duties include, but are not limited to:
Processing crash reports
Processing insurance documents
Processing in-state and out-of-state convictions and suspensions
Reviewing and processing medical documents
Reviewing and processing ignition interlock documents
Scanning documents into the system
Who May Apply This position, MV Driver Improvement Supervisor (Job Requisition #53384) , is open to all State employees and external applicants. If you would like more information about this position, please contact Nancy Prescott
Wendy Spooner .
Resumes will not be accepted via e-mail. You must apply online to be considered.
In accordance with Title 23, Section 102(d), an applicant must agree to and pass a fingerprint based background investigation to be eligible for this position. The background investigation may include criminal and traffic records checks. Hiring managers will notify applicants who are in the final stage of the interview process of the background check requirement, to which an applicant must agree to be deemed eligible for this position. Applicant will have the right to withdraw their applications before a background investigation is conducted. Environmental Factors Work is performed in a normal office setting. Human relations skills are required in training and motivating staff and in dealing with upset and irate citizens. Stress may be involved in coping with large volumes of work and production deadlines. Incumbent can anticipate some stressful situations, strong differences of opinion and threat of harm from irate customers.
Minimum Qualifications Three (3) or more years of customer service experience, including administrative office functions, AND one (1) or more years of supervisory or team lead experience.
Preferred Qualifications Associate's degree or higher.
Previous experience with the Department of Motor Vehicles.
Experience with data analysis.
Total Compensation As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:
80% State paid medical premium
Dental Plan at no cost for employees and their families
Flexible Spending healthcare and childcare reimbursement accounts
Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
Work/Life balance: 11 paid holidays each year and a generous leave plan; many jobs also allow for a flexible schedule
Low cost group life insurance
Tuition Reimbursement
Incentive-based Wellness Program
Qualified Employer for Public Service Student Loan Forgiveness Program
Want the specifics?
Explore the
Benefits of State Employment
on our website.
Equal Opportunity Employer The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status.
The State's employment decisions are merit-based.
Retaliatory adverse employment actions by the State are forbidden.
The Supervisor must know and understand the work completed by the Driver Improvement team. This position may work with trial attorneys, State Attorneys, and Attorney Generals to review records and provide expert testimony in court hearings or Administrative Hearings on suspensions or other DMV actions. The Supervisor will report to, and in their absence act as, Motor Vehicle Section Chief which will require making decisions that impact the entire division.
Duties include, but are not limited to:
Processing crash reports
Processing insurance documents
Processing in-state and out-of-state convictions and suspensions
Reviewing and processing medical documents
Reviewing and processing ignition interlock documents
Scanning documents into the system
Who May Apply This position, MV Driver Improvement Supervisor (Job Requisition #53384) , is open to all State employees and external applicants. If you would like more information about this position, please contact Nancy Prescott
Wendy Spooner .
Resumes will not be accepted via e-mail. You must apply online to be considered.
In accordance with Title 23, Section 102(d), an applicant must agree to and pass a fingerprint based background investigation to be eligible for this position. The background investigation may include criminal and traffic records checks. Hiring managers will notify applicants who are in the final stage of the interview process of the background check requirement, to which an applicant must agree to be deemed eligible for this position. Applicant will have the right to withdraw their applications before a background investigation is conducted. Environmental Factors Work is performed in a normal office setting. Human relations skills are required in training and motivating staff and in dealing with upset and irate citizens. Stress may be involved in coping with large volumes of work and production deadlines. Incumbent can anticipate some stressful situations, strong differences of opinion and threat of harm from irate customers.
Minimum Qualifications Three (3) or more years of customer service experience, including administrative office functions, AND one (1) or more years of supervisory or team lead experience.
Preferred Qualifications Associate's degree or higher.
Previous experience with the Department of Motor Vehicles.
Experience with data analysis.
Total Compensation As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:
80% State paid medical premium
Dental Plan at no cost for employees and their families
Flexible Spending healthcare and childcare reimbursement accounts
Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
Work/Life balance: 11 paid holidays each year and a generous leave plan; many jobs also allow for a flexible schedule
Low cost group life insurance
Tuition Reimbursement
Incentive-based Wellness Program
Qualified Employer for Public Service Student Loan Forgiveness Program
Want the specifics?
Explore the
Benefits of State Employment
on our website.
Equal Opportunity Employer The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status.
The State's employment decisions are merit-based.
Retaliatory adverse employment actions by the State are forbidden.