Cook Children's Health Care System is hiring: Medical Receptionist in Fort Worth

Overview

Summary: The Medical Receptionist is responsible for greeting the patients and establishing a friendly and positive in-take and check out encounter for each patient’s visit requiring excellent communication skills and the ability to adapt to changes in both staffing levels and patient volumes. The receptionist is responsible for maintaining patient flow, answering phones promptly and courteously, scheduling, registering, billing and payment collection activities for clinic patients while following all applicable policies and procedures. They will successfully learn and understand diversified insurance plans and medical terminology.

Location

Cityview Pediatric Gynecology

Department

Pediatric Gynecology

Shift

First Shift (United States of America)

Standard Weekly Hours

40

Responsibilities

• Greeting patients and establishing a friendly and positive in-take and check out encounter for each patient’s visit.
• Maintain patient flow, answer phones promptly and courteously, and manage scheduling, registering, billing and payment collection activities for clinic patients following all applicable policies and procedures.
• Learn and understand diversified insurance plans and medical terminology.

Education & Experience

• High School graduate or equivalent required.
• Customer service experience required.
• Organized, able to multitask and work in fast-paced medical office.
• Previous Front Desk Medical experience (preferred).
• Pediatric Experience (preferred).

Knowledge, Skills & Abilities

• Exhibit good interpersonal and communication skills.
• Maturity to withstand pressure that may arise in working in a busy medical clinic and dealing with the public.

About Cook Children’s

Our not-for-profit organization is comprised of a flagship medical center in Fort Worth, Texas, a new medical center in Prosper, Texas, a physician network, home health company, surgery centers, health plan, health services, and health foundation. With more than 60 primary, specialty and urgent care locations throughout Texas, families can access our top-ranked specialty programs and network of services to meet the unique needs of their child. Cook Children’s is honored to continually receive recognition for our outstanding efforts and outcomes in pediatric health care.

Cook Children’s is an equal opportunity employer. As such, Cook Children’s offers equal employment opportunities without regard to race, color, religion, sex, age, national origin, physical or mental disability, pregnancy, protected veteran status, genetic information, or any other protected class in accordance with applicable federal laws. These opportunities include terms, conditions and privileges of employment, including but not limited to hiring, job placement, training, compensation, discipline, advancement and termination.