Springer Nature
Job Title:
Customer Engagement Events Coordinator Location:
New York - Hybrid Working Application Deadline:
October 3rd
About Springer Nature Springer Nature is one of the leading publishers of research in the world. We publish the largest number of journals and books and are a pioneer in open research. Through our leading brands, trusted for more than 180 years, we provide technology-enabled products, platforms and services that help researchers to uncover new ideas and share their discoveries, health professionals to stay at the forefront of medical science, and educators to advance learning. We are proud to be part of progress, working together with the communities we serve to share knowledge and bring greater understanding to the world. For more information, please visit about.springernature.com and follow @SpringerNature.
About the Role We are seeking a highly organized and proactive Coordinator for the Client Relations & Events Team to support in the planning, coordination, and execution of an annual program of customer events. The Customer Engagement Events Coordinator works in partnership with regional sales ,
editorial, and marketing teams to increase customer retention and loyalty and maximize lead generation and ROI on all executed events. Customer events include: North American Roadshows, events at conferences and other customer and prospect engagement activities.
Responsibilities: Assist in planning, coordinating, and executing client-facing events, including roadshows, receptions, meetings and webinars
Support all stages of event planning including venue relations, contracts, budgeting, staging, materials production and team coordination across multiple departments
Maintain internal, speaker and customer facing communications, including invitations, event reminders and planning meetings
Track key results are for each event in internal systems and communicate to key stakeholders
Provide onsite support and coordinate each project on time and within budget
Maintain relationship with stakeholders in Sales, Publishing, Marketing, Academic Affairs, Corporate Communications teams, etc. to support regional projects and events
Experience, Skills & Qualifications: Bachelor's degree required, in Marketing or Business desirable
2+ years of experience in virtual and in-person event planning
Proven planning, project management, and budgeting skills
Proficient in MS Office, social media, and CRM, and able to learn new software quickly
Experience communicating professionally with internal and external groups at all levels and across multiple functions
Marketing experience within the library/information service industry is a plus
Strong organizational and project management skills with the ability to manage multiple priorities under pressure
Excellent communication skills, capable of engaging with a wide range of stakeholders and vendors
Ability to exercise good judgment and work independently and collaboratively
Flexibility to travel independently domestically or internationally
Application Deadline:
October 3rd Springer Nature US provides a comprehensive and competitive benefits package which includes the benefit offerings listed below: Medical, Dental and Vision
401(k) with company match and contribution
Hybrid office working policy, Summer Hours, and paid time off
Flexible Spending and Commuter programs
Multiple Life insurance options
Disability coverage
Tuition Assistance
Voluntary benefits: Identity Theft Protection, Pet Insurance, and Legal Assistance Insurance
Employee Assistance Program
Family friendly benefits and a variety of employee discounts
An array of Employee Social Networks
US Annualized Base Salary: $50,000 - $60,000. The salary offer may vary based on work experience, education, skill level, and equity. The US salary range does not align with the salary ranges in other countries when converted to the currency of that country.
Springer Nature is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following poster.
At Springer Nature, we value the diversity of our teams and work to build an inclusive culture where people are treated fairly and can bring their differences to work and thrive. We empower our colleagues and value their diverse perspectives as we strive to attract, nurture, and develop the very best talent. Springer Nature was awarded Diversity Team of the Year at the 2022 British Diversity Awards. Find out more about our DEI work here: gp/group/taking-responsibility/diversity-equity-inclusion
If you have any access needs related to disability, neurodivergence, or a chronic condition, please contact us so we can make all necessary accommodations.
For more information about career opportunities in Springer Nature please visit SpringerNatureCareers/ #LI-EG1 Job Posting End Date: 4-10-2025
Customer Engagement Events Coordinator Location:
New York - Hybrid Working Application Deadline:
October 3rd
About Springer Nature Springer Nature is one of the leading publishers of research in the world. We publish the largest number of journals and books and are a pioneer in open research. Through our leading brands, trusted for more than 180 years, we provide technology-enabled products, platforms and services that help researchers to uncover new ideas and share their discoveries, health professionals to stay at the forefront of medical science, and educators to advance learning. We are proud to be part of progress, working together with the communities we serve to share knowledge and bring greater understanding to the world. For more information, please visit about.springernature.com and follow @SpringerNature.
About the Role We are seeking a highly organized and proactive Coordinator for the Client Relations & Events Team to support in the planning, coordination, and execution of an annual program of customer events. The Customer Engagement Events Coordinator works in partnership with regional sales ,
editorial, and marketing teams to increase customer retention and loyalty and maximize lead generation and ROI on all executed events. Customer events include: North American Roadshows, events at conferences and other customer and prospect engagement activities.
Responsibilities: Assist in planning, coordinating, and executing client-facing events, including roadshows, receptions, meetings and webinars
Support all stages of event planning including venue relations, contracts, budgeting, staging, materials production and team coordination across multiple departments
Maintain internal, speaker and customer facing communications, including invitations, event reminders and planning meetings
Track key results are for each event in internal systems and communicate to key stakeholders
Provide onsite support and coordinate each project on time and within budget
Maintain relationship with stakeholders in Sales, Publishing, Marketing, Academic Affairs, Corporate Communications teams, etc. to support regional projects and events
Experience, Skills & Qualifications: Bachelor's degree required, in Marketing or Business desirable
2+ years of experience in virtual and in-person event planning
Proven planning, project management, and budgeting skills
Proficient in MS Office, social media, and CRM, and able to learn new software quickly
Experience communicating professionally with internal and external groups at all levels and across multiple functions
Marketing experience within the library/information service industry is a plus
Strong organizational and project management skills with the ability to manage multiple priorities under pressure
Excellent communication skills, capable of engaging with a wide range of stakeholders and vendors
Ability to exercise good judgment and work independently and collaboratively
Flexibility to travel independently domestically or internationally
Application Deadline:
October 3rd Springer Nature US provides a comprehensive and competitive benefits package which includes the benefit offerings listed below: Medical, Dental and Vision
401(k) with company match and contribution
Hybrid office working policy, Summer Hours, and paid time off
Flexible Spending and Commuter programs
Multiple Life insurance options
Disability coverage
Tuition Assistance
Voluntary benefits: Identity Theft Protection, Pet Insurance, and Legal Assistance Insurance
Employee Assistance Program
Family friendly benefits and a variety of employee discounts
An array of Employee Social Networks
US Annualized Base Salary: $50,000 - $60,000. The salary offer may vary based on work experience, education, skill level, and equity. The US salary range does not align with the salary ranges in other countries when converted to the currency of that country.
Springer Nature is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following poster.
At Springer Nature, we value the diversity of our teams and work to build an inclusive culture where people are treated fairly and can bring their differences to work and thrive. We empower our colleagues and value their diverse perspectives as we strive to attract, nurture, and develop the very best talent. Springer Nature was awarded Diversity Team of the Year at the 2022 British Diversity Awards. Find out more about our DEI work here: gp/group/taking-responsibility/diversity-equity-inclusion
If you have any access needs related to disability, neurodivergence, or a chronic condition, please contact us so we can make all necessary accommodations.
For more information about career opportunities in Springer Nature please visit SpringerNatureCareers/ #LI-EG1 Job Posting End Date: 4-10-2025