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TEKsystems

Desktop Support Technician

TEKsystems, Richardson, Texas, United States, 75080

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*Description*

The Desktop Support Technician will provide enterprise-level IT support for CBRE's Dallas and Richardson offices. This individual will be responsible for supporting end users, managing client hardware/software, resolving tickets, and ensuring smooth day-to-day operations of office technology. The role requires strong L1/L2 troubleshooting skills, experience with Microsoft Intune, Active Directory, and MS Office Suite, as well as excellent customer service skills to support a wide range of business users.

*Skills*

Remote Software Tools, Remote Management, Lifecycle Management, Software Support, M365, O365, Microsoft Intune, Active Directory, Incident Request Management, Customer Service, End User Support, Windows 10, Imaging, Hardware, Office 365, Desktop, CompTIA, a+, Networking, ITSM Tools

*Top Skills Details*

Remote Software Tools,Remote Management,Lifecycle Management,Software Support,M365,O365,Microsoft Intune,Active Directory,Incident Request Management,Customer Service,End User Support,Windows 10,Imaging,Hardware,Office 365,Desktop

*Additional Skills & Qualifications*

Minimum 3 years of enterprise desktop support experience.

High School Diploma (required).

Strong customer service orientation.

Proficiency in Microsoft Office Suite, MS Intune, and ticketing systems.

Ability to work independently and manage multiple priorities.

Exposure to hardware lifecycle management (imaging, deployment, refresh).

Familiarity with ServiceNow or similar ITSM tools.

Knowledge of networking fundamentals.

Any relevant IT certifications (CompTIA, Microsoft, etc.).

*Experience Level*

Intermediate Level *Pay and Benefits* The pay range for this position is $22.00 - $28.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type* This is a fully onsite position in Richardson,TX. *Application Deadline* This position is anticipated to close on Sep 30, 2025. h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.