Maricopa Community College District
Student Services Analyst
Maricopa Community College District, Avondale, Arizona, United States, 85323
Student Services Analyst
Job ID:
321850 Location:
Estrella Mountain Comm College Full/Part Time:
Full Time Regular/Temporary:
Regular
Salary Range
$52,525.00 - $68,282.00/annually, DOE
Grade
114
Work Schedule
Monday - Friday, 9am - 6pm
Summer Hours: Monday - Thursday, 7am-6pm
Schedule is based on the operational needs of the department and EMCC.
To best serve the students, department, and college, this position is fully in-person.
Work Calendar
12 Months
Maricopa Summary
10 Colleges. Unlimited Opportunities.
The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision-
creating excellence in education for a better world.
We focus on people-not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom.
Discover how we're changing college.
We don't just support our community-we help build it. We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County.
Learn about our economic impact.
We believe our employees are our most valuable asset. Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix.
Join us in making a real difference in the lives of over 140,000 college students each year.
Benefits
Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of
benefits and perks
available to eligible employees at MCCCD:
Affordable and Comprehensive Benefits Package:
Nationwide Medical, Dental, and Vision Coverage Paid Time Off: Vacation, Sick Leave, and Personal Time 20 Paid Observed Holidays Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage Arizona State Retirement System (ASRS) Pension , including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b) Tuition Reimbursement for employees and dependents Annual Professional Development Funding Flexible Work Schedules
Employee Health & Wellness Programs:
District-Wide Wellness Program with Workshops and Webinars Monthly Health & Wellness Calendar and Newsletter Virta Diabetes Reversal Program, Support Groups, and Diabetes Empowerment Education Programs Employee Assistance Program (EAP) Sight-On-Site Eye Care Services Mobile On-Site Mammography Screenings Pre-Retirement Planning Events Qualifying Employer for
Public Service Loan Forgiveness
(potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer)
Job Summary
Estrella Mountain Community College (EMCC) is hiring a Student Services Analyst to support Academic Advisement. This position coordinates, administers and implements student academic advisement programs for an assigned Field of Interest (FOI) and/or specialty cohort(s) by providing operational planning, program management and evaluation, direct student service delivery, as well as problem-resolution, and technical assistance.
Essential Functions
30% - Academic Advising & Student Support Provides professional-level academic advising to a caseload of students through individual and group sessions. Supports onboarding, retention, and degree completion by guiding students in goal setting, course selection, registration, and academic progress using PeopleSoft and other technologies. Advises on transfer pathways, certificate/degree options, and satisfactory academic standing.
30% - Holistic Student Engagement & Resource Connection Identifies academic and co-curricular opportunities, including extracurriculars, study abroad, research, and internships. Consults with students to align options with their goals and interests. Serves as a primary liaison to connect students with academic and personal resources such as tutoring and counseling. Conducts proactive follow-up and monitors progress using reporting tools to ensure learning outcomes are met.
20% - Institutional Collaboration & Programmatic Support Supports Guided Pathways and case management advising models through change management activities. Collaborates with academic units and student services across the college and district to enhance student success. Acts as a liaison to internal and external stakeholders. Coordinates with partners to promote programs and delivers training on advising-related topics. Interprets and communicates college and district policies.
10% - Orientation & Engagement Initiatives Coordinates and participates in student orientation and engagement activities. Supports new and prospective students through information sessions, presentations, and outreach efforts. Collaborates with student organizations and campus partners to foster a welcoming and informed student experience. Develops and maintains program resources, informational materials, and communications to support student integration and success.
10% - Research & Professional Development Research industry trends, best practices, and emerging technologies to enhance advising services. Attends meetings, training, and professional development sessions. Performs other duties as assigned, commensurate to the grade level of the position.
Minimum Qualifications
Bachelor's Degree from a regionally accredited institution and two (2) years of full-time equivalent student services or college teaching experience, or experience coordinating, administering, planning, or evaluating programs.
OR
Associate's degree from a regionally accredited institution and four (4) years of full-time equivalent student services or college teaching experience, or experience coordinating, administering, planning, or evaluating programs.
An equivalent combination of the conferred degree and directly related full-time work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered.
Desired Qualifications
a. Minimum one (1) year of experience providing academic and/or career advising in a college or university setting.
b. At least one (1) year of experience working with student services procedures (e.g., admissions, registration), utilizing Student Information Systems (e.g., PeopleSoft, Banner), and applying federal/state regulations (e.g., FERPA, course applicability).
c. One (1) year of experience implementing guided pathways and supporting academic program selection using fields of interest, particularly for specialized student populations (e.g., first-generation, adult learners).
d. One (1) year of experience tracking student cohorts and applying strategies to improve persistence, retention, and completion.
e. One (1) year of experience delivering presentations to large groups in public or educational settings.
f. One (1) year of experience using degree audit systems, advisement platforms, learning management systems (e.g., Canvas, Blackboard), and supporting specialized student populations.
Special Working Conditions Work hours are typically standard, however there are weekends and evenings that may be required May be required to view a computer monitor for a prolonged period of time This position is required to work 100% on campus.
How to Apply
Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application.
Additional materials
will not
be accepted after the job posting has closed.
Missing materials or incomplete employment history
will not
be considered.
Please ensure your materials clearly provide the following information. Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position. Indicate whether former or current employment is Full-Time or; Part-Time employment, to include Adjunct or Associate Professor (must include number of hours worked, contact hours or load) Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position. Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview.
Posting Close Date
Open until filled
Estimated first review on
September 29, 2025
Must apply by 11:59 P.M. on
September 28
, 2025 , to be considered
If unsuccessful in finding a candidate during the initial review a subsequent review date will be determined
EEO, Title IX, & Clery Act
Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.
Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."
The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators.
The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.
To apply, visit ?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1000&JobOpeningId=321850&PostingSeq=1
jeid-c52a3f1ac38c24418627af097db518f0
Job ID:
321850 Location:
Estrella Mountain Comm College Full/Part Time:
Full Time Regular/Temporary:
Regular
Salary Range
$52,525.00 - $68,282.00/annually, DOE
Grade
114
Work Schedule
Monday - Friday, 9am - 6pm
Summer Hours: Monday - Thursday, 7am-6pm
Schedule is based on the operational needs of the department and EMCC.
To best serve the students, department, and college, this position is fully in-person.
Work Calendar
12 Months
Maricopa Summary
10 Colleges. Unlimited Opportunities.
The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision-
creating excellence in education for a better world.
We focus on people-not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom.
Discover how we're changing college.
We don't just support our community-we help build it. We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County.
Learn about our economic impact.
We believe our employees are our most valuable asset. Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix.
Join us in making a real difference in the lives of over 140,000 college students each year.
Benefits
Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of
benefits and perks
available to eligible employees at MCCCD:
Affordable and Comprehensive Benefits Package:
Nationwide Medical, Dental, and Vision Coverage Paid Time Off: Vacation, Sick Leave, and Personal Time 20 Paid Observed Holidays Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage Arizona State Retirement System (ASRS) Pension , including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b) Tuition Reimbursement for employees and dependents Annual Professional Development Funding Flexible Work Schedules
Employee Health & Wellness Programs:
District-Wide Wellness Program with Workshops and Webinars Monthly Health & Wellness Calendar and Newsletter Virta Diabetes Reversal Program, Support Groups, and Diabetes Empowerment Education Programs Employee Assistance Program (EAP) Sight-On-Site Eye Care Services Mobile On-Site Mammography Screenings Pre-Retirement Planning Events Qualifying Employer for
Public Service Loan Forgiveness
(potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer)
Job Summary
Estrella Mountain Community College (EMCC) is hiring a Student Services Analyst to support Academic Advisement. This position coordinates, administers and implements student academic advisement programs for an assigned Field of Interest (FOI) and/or specialty cohort(s) by providing operational planning, program management and evaluation, direct student service delivery, as well as problem-resolution, and technical assistance.
Essential Functions
30% - Academic Advising & Student Support Provides professional-level academic advising to a caseload of students through individual and group sessions. Supports onboarding, retention, and degree completion by guiding students in goal setting, course selection, registration, and academic progress using PeopleSoft and other technologies. Advises on transfer pathways, certificate/degree options, and satisfactory academic standing.
30% - Holistic Student Engagement & Resource Connection Identifies academic and co-curricular opportunities, including extracurriculars, study abroad, research, and internships. Consults with students to align options with their goals and interests. Serves as a primary liaison to connect students with academic and personal resources such as tutoring and counseling. Conducts proactive follow-up and monitors progress using reporting tools to ensure learning outcomes are met.
20% - Institutional Collaboration & Programmatic Support Supports Guided Pathways and case management advising models through change management activities. Collaborates with academic units and student services across the college and district to enhance student success. Acts as a liaison to internal and external stakeholders. Coordinates with partners to promote programs and delivers training on advising-related topics. Interprets and communicates college and district policies.
10% - Orientation & Engagement Initiatives Coordinates and participates in student orientation and engagement activities. Supports new and prospective students through information sessions, presentations, and outreach efforts. Collaborates with student organizations and campus partners to foster a welcoming and informed student experience. Develops and maintains program resources, informational materials, and communications to support student integration and success.
10% - Research & Professional Development Research industry trends, best practices, and emerging technologies to enhance advising services. Attends meetings, training, and professional development sessions. Performs other duties as assigned, commensurate to the grade level of the position.
Minimum Qualifications
Bachelor's Degree from a regionally accredited institution and two (2) years of full-time equivalent student services or college teaching experience, or experience coordinating, administering, planning, or evaluating programs.
OR
Associate's degree from a regionally accredited institution and four (4) years of full-time equivalent student services or college teaching experience, or experience coordinating, administering, planning, or evaluating programs.
An equivalent combination of the conferred degree and directly related full-time work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered.
Desired Qualifications
a. Minimum one (1) year of experience providing academic and/or career advising in a college or university setting.
b. At least one (1) year of experience working with student services procedures (e.g., admissions, registration), utilizing Student Information Systems (e.g., PeopleSoft, Banner), and applying federal/state regulations (e.g., FERPA, course applicability).
c. One (1) year of experience implementing guided pathways and supporting academic program selection using fields of interest, particularly for specialized student populations (e.g., first-generation, adult learners).
d. One (1) year of experience tracking student cohorts and applying strategies to improve persistence, retention, and completion.
e. One (1) year of experience delivering presentations to large groups in public or educational settings.
f. One (1) year of experience using degree audit systems, advisement platforms, learning management systems (e.g., Canvas, Blackboard), and supporting specialized student populations.
Special Working Conditions Work hours are typically standard, however there are weekends and evenings that may be required May be required to view a computer monitor for a prolonged period of time This position is required to work 100% on campus.
How to Apply
Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application.
Additional materials
will not
be accepted after the job posting has closed.
Missing materials or incomplete employment history
will not
be considered.
Please ensure your materials clearly provide the following information. Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position. Indicate whether former or current employment is Full-Time or; Part-Time employment, to include Adjunct or Associate Professor (must include number of hours worked, contact hours or load) Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position. Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview.
Posting Close Date
Open until filled
Estimated first review on
September 29, 2025
Must apply by 11:59 P.M. on
September 28
, 2025 , to be considered
If unsuccessful in finding a candidate during the initial review a subsequent review date will be determined
EEO, Title IX, & Clery Act
Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.
Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."
The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators.
The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.
To apply, visit ?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1000&JobOpeningId=321850&PostingSeq=1
jeid-c52a3f1ac38c24418627af097db518f0