Columbia University
Job Type: Officer of Administration
Bargaining Unit:
Regular/Temporary: Regular
End Date if Temporary:
Hours Per Week: 35
Standard Work Schedule:
Building:
Salary Range: $65,800 - $67,000
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.
Position Summary
Reporting to the Assistant Director of Pre-College, the Admissions Officer, Pre-College Program's primary responsibilities are to read and render admissions decisions on applications to the School of Professional Studies' Pre-College programs, represent the program at fairs, lead information sessions and other events, advise prospective students and their parents throughout the enrollment cycle on all relevant topics. The portfolio of pre-college programs currently includes one-week, two-week, and three-week summer programs, College Edge, and additional programs during the academic year.
Responsibilities
Recruitment
Attend recruitment events to promote the Pre-College Programs
Maintain prospective student records in the CRM and produce regular reports to track outcomes specific to recruitment initiatives, adjusting recruitment strategies based on outcomes
Conduct in-person and online information sessions about the Pre-College Programs for students, parents, and institutional partners
Research, identify, and develop recruitment opportunities with domestic and international high schools and sending institutions
Respond to a high volume of phone calls, emails, and walk-in visits from prospective students, applicants, and their parents, advising them on the available curricular options and what might be appropriate given the student's background and academic goals
Proactively reach out to prospective students and applicants at key intervention points to encourage application submission and the completion of required next steps for admitted students
Admissions Operations
Conduct application integrity screening for potential integrity lapses
Read applications and render admissions decisions
Manage a complex program capacity monitoring and waitlist process to ensure enrollment goals are met
Oversee the course sectioning and registration of students into the appropriate course section
Test the online application, report application errors, and make recommendations for improvement to the application system and process
Contribute to the new admission cycle application launch
Provide feedback on applicant quality and relevant insights gathered during the application review process and contribute decision-making on communication and workflow adjustments throughout the enrollment cycle
Ensure that decision and enrollment information is accurately represented within all appropriate systems
Advising
Advise enrolling residential students and their parents prior to the start of the session
Communicate with applicants about the next steps needed to enroll in classes, including proactive outreach to students who have not yet fulfilled their immunization requirements
Respond to questions from students and parents about the program post-admission
Lead sessions in the new student orientation program
Proactively communicate with program attendees about the distribution of course evaluations and respond to parent and student questions about the course evaluations and other post-enrollment inquiries
Assist with other programs and School-wide events, and perform other duties as assigned or requested.
Minimum Qualifications
Bachelor's degree and/or equivalent related experience required
2 years related experience
A resume and cover letter with salary requirements must be submitted to be considered for the position
Preferred Qualifications
Experience in admissions, recruitment, or academic advising
Familiarity with SPS program offerings
Other Requirements
Strong communication, interpersonal, and presentation skills (verbal and written), and experience presenting in small group and large group settings, and to a variety of audiences, including individuals in positions of influence
Intellectual curiosity, sound problem-solving and decision-making abilities, and strength in creative and innovative thinking
High energy and passion for recruiting
Proficiency with Windows, Microsoft Word, Power Point and Excel required
Proficiency with Google Docs, Google Slides, and Google Sheets required
Ability to work mornings, evenings, and weekends, as needed
Exceptional attention to detail, strong organization and time management skills, and the ability to perform non-routine work with changing priorities
Ability to handle confidential information in a mature, professional manner
Must be able to work with a diverse student body, faculty, and administrators
Experience in a fast-paced student or client service-oriented environment
Ability to work independently as well as in teams in a highly matrixed environment, receiving direction from and providing support to multiple sources
Sound problem-solving and decision-making abilities, both as an independent entity and as part of a team
Demonstrated experience using a relational database, online application system, and/or Customer Relationship Management (CRM) tool, ideally in a higher education setting
Ability to travel within the NY-Metro area and domestically
Equal Opportunity Employer / Disability / Veteran
Columbia University is committed to the hiring of qualified local residents.
Bargaining Unit:
Regular/Temporary: Regular
End Date if Temporary:
Hours Per Week: 35
Standard Work Schedule:
Building:
Salary Range: $65,800 - $67,000
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.
Position Summary
Reporting to the Assistant Director of Pre-College, the Admissions Officer, Pre-College Program's primary responsibilities are to read and render admissions decisions on applications to the School of Professional Studies' Pre-College programs, represent the program at fairs, lead information sessions and other events, advise prospective students and their parents throughout the enrollment cycle on all relevant topics. The portfolio of pre-college programs currently includes one-week, two-week, and three-week summer programs, College Edge, and additional programs during the academic year.
Responsibilities
Recruitment
Attend recruitment events to promote the Pre-College Programs
Maintain prospective student records in the CRM and produce regular reports to track outcomes specific to recruitment initiatives, adjusting recruitment strategies based on outcomes
Conduct in-person and online information sessions about the Pre-College Programs for students, parents, and institutional partners
Research, identify, and develop recruitment opportunities with domestic and international high schools and sending institutions
Respond to a high volume of phone calls, emails, and walk-in visits from prospective students, applicants, and their parents, advising them on the available curricular options and what might be appropriate given the student's background and academic goals
Proactively reach out to prospective students and applicants at key intervention points to encourage application submission and the completion of required next steps for admitted students
Admissions Operations
Conduct application integrity screening for potential integrity lapses
Read applications and render admissions decisions
Manage a complex program capacity monitoring and waitlist process to ensure enrollment goals are met
Oversee the course sectioning and registration of students into the appropriate course section
Test the online application, report application errors, and make recommendations for improvement to the application system and process
Contribute to the new admission cycle application launch
Provide feedback on applicant quality and relevant insights gathered during the application review process and contribute decision-making on communication and workflow adjustments throughout the enrollment cycle
Ensure that decision and enrollment information is accurately represented within all appropriate systems
Advising
Advise enrolling residential students and their parents prior to the start of the session
Communicate with applicants about the next steps needed to enroll in classes, including proactive outreach to students who have not yet fulfilled their immunization requirements
Respond to questions from students and parents about the program post-admission
Lead sessions in the new student orientation program
Proactively communicate with program attendees about the distribution of course evaluations and respond to parent and student questions about the course evaluations and other post-enrollment inquiries
Assist with other programs and School-wide events, and perform other duties as assigned or requested.
Minimum Qualifications
Bachelor's degree and/or equivalent related experience required
2 years related experience
A resume and cover letter with salary requirements must be submitted to be considered for the position
Preferred Qualifications
Experience in admissions, recruitment, or academic advising
Familiarity with SPS program offerings
Other Requirements
Strong communication, interpersonal, and presentation skills (verbal and written), and experience presenting in small group and large group settings, and to a variety of audiences, including individuals in positions of influence
Intellectual curiosity, sound problem-solving and decision-making abilities, and strength in creative and innovative thinking
High energy and passion for recruiting
Proficiency with Windows, Microsoft Word, Power Point and Excel required
Proficiency with Google Docs, Google Slides, and Google Sheets required
Ability to work mornings, evenings, and weekends, as needed
Exceptional attention to detail, strong organization and time management skills, and the ability to perform non-routine work with changing priorities
Ability to handle confidential information in a mature, professional manner
Must be able to work with a diverse student body, faculty, and administrators
Experience in a fast-paced student or client service-oriented environment
Ability to work independently as well as in teams in a highly matrixed environment, receiving direction from and providing support to multiple sources
Sound problem-solving and decision-making abilities, both as an independent entity and as part of a team
Demonstrated experience using a relational database, online application system, and/or Customer Relationship Management (CRM) tool, ideally in a higher education setting
Ability to travel within the NY-Metro area and domestically
Equal Opportunity Employer / Disability / Veteran
Columbia University is committed to the hiring of qualified local residents.