Queen's Health System
Patient Access Representative - Admitting (Big Island, Call-In, Varied Shifts)
Queen's Health System, Kamuela, Hawaii, United States, 96743
RESPONSIBILITIES
I. JOB SUMMARY/RESPONSIBILITIES:
• Responsible for Registration and pre-registration, insurance verification, authorization, utilization of insurance benefits, coordination of benefits, and payment collection for inpatient and outpatient services.
• Provides administrative support to ensure efficient day to day operations. Coordination of communication to clinical personnel.
III. TYPICAL PHYSICAL DEMANDS:
• Finger dexterity, seeing, hearing, speaking.
• Constant: sitting, frequent gripping of an object.
• Frequent: walking, standing.
• Occasional: twisting body, lifts and carries items weighting maximum up to 30 pounds, reaching above, at and below shoulder level.
III. TYPICAL WORKING CONDITIONS:
• Not substantially subjected to adverse environmental conditions.
• May be exposed to infectious and contagious diseases.
• Subjected to many interruptions.
• Occasionally subjected to irregular work hours.
IV. MINIMUM QUALIFICATIONS:
A. EDUCATION/CERTIFICATION AND LICENSURE:
• High school diploma or equivalent education.
• Ability to perform 7,200 adjusted keystrokes per hour.
B. EXPERIENCE:
• One (1) year medical office, admissions, insurance billing, or customer service experience.
• Experience to demonstrate the following:
o Good verbal and written communication skills in English.
o Good interpersonal skills and telephone etiquette.
o Knowledge and skills in use of general office equipment.
o Ability to work under changing situations and interruptions.
o Ability to maintain highly sensitive, confidential material.
• Knowledge of medical terminology, third party payer regulations and financial requirements preferred.
• Knowledge of Federal, State, and local collection regulations preferred.
Equal Opportunity Employer/Disability/Vet
I. JOB SUMMARY/RESPONSIBILITIES:
• Responsible for Registration and pre-registration, insurance verification, authorization, utilization of insurance benefits, coordination of benefits, and payment collection for inpatient and outpatient services.
• Provides administrative support to ensure efficient day to day operations. Coordination of communication to clinical personnel.
III. TYPICAL PHYSICAL DEMANDS:
• Finger dexterity, seeing, hearing, speaking.
• Constant: sitting, frequent gripping of an object.
• Frequent: walking, standing.
• Occasional: twisting body, lifts and carries items weighting maximum up to 30 pounds, reaching above, at and below shoulder level.
III. TYPICAL WORKING CONDITIONS:
• Not substantially subjected to adverse environmental conditions.
• May be exposed to infectious and contagious diseases.
• Subjected to many interruptions.
• Occasionally subjected to irregular work hours.
IV. MINIMUM QUALIFICATIONS:
A. EDUCATION/CERTIFICATION AND LICENSURE:
• High school diploma or equivalent education.
• Ability to perform 7,200 adjusted keystrokes per hour.
B. EXPERIENCE:
• One (1) year medical office, admissions, insurance billing, or customer service experience.
• Experience to demonstrate the following:
o Good verbal and written communication skills in English.
o Good interpersonal skills and telephone etiquette.
o Knowledge and skills in use of general office equipment.
o Ability to work under changing situations and interruptions.
o Ability to maintain highly sensitive, confidential material.
• Knowledge of medical terminology, third party payer regulations and financial requirements preferred.
• Knowledge of Federal, State, and local collection regulations preferred.
Equal Opportunity Employer/Disability/Vet