Pride Global
Executive Administrative Assistant
Pride Global, Collegeville, Pennsylvania, United States, 19426
The Science Team at Russell Tobin & Associates
supporting the Pharmaceutical Industry that has an opening for Technical Administrator in Collegeville, PA !
Position Summary: Works inside designated customer sites coordinating client moves or providing high touch support. Coordinates and communicates with end users regarding all aspects of the OneSource Program including service call initiation, scheduling, maintenance, inventory data integrity, escorting of vendors for managed activities, safety, and day-to-day lab operations.
Additional Details: Contract Length:
6 months with the possibility of extension Pay range:
$20 to $25/hour on W2 as per experience
Key Responsibilities
Act as the first point of contact for customer inquiries via phone, email, or portal. Schedule and monitor service events, preventive maintenance, and compliance activities. Coordinate with OEMs, third-party vendors, and internal teams to ensure delivery of timely service. Process requests, track service data, and maintain accurate records in SAP, Service Max, or customer systems. Create and manage purchase requisitions and follow up on billing, chargebacks, and approvals. Provide clear communication and updates to customers and vendors, escalating issues as needed. Escort vendors/engineers onsite and ensure safety and compliance requirements are met.
Basic Qualifications:
3+ years of experience in a similar role Microsoft Office (Word, Excel, PowerPoint); Veeva Vault experience B.A./B.S. Degree, Associate Degree, or equivalent customer service experience Strong organizational, communication, and time management skills Ability to work independently and in a team environment SAP, Service Max, or Maximo experience preferred
Must be authorized to work in the United States.
Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
APPLY NOW!
About Us Russell Tobin is a leading minority-owned professional and technical recruitment and staffing advisory organization. We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies.
We are the staffing arm of the Pride Global network, a minority-owned integrated human capital solutions firm, with additional offerings in vendor management, payroll programs, and business process optimization.
As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.
#RTA-ZR JD-#SCIENCE #RTA
supporting the Pharmaceutical Industry that has an opening for Technical Administrator in Collegeville, PA !
Position Summary: Works inside designated customer sites coordinating client moves or providing high touch support. Coordinates and communicates with end users regarding all aspects of the OneSource Program including service call initiation, scheduling, maintenance, inventory data integrity, escorting of vendors for managed activities, safety, and day-to-day lab operations.
Additional Details: Contract Length:
6 months with the possibility of extension Pay range:
$20 to $25/hour on W2 as per experience
Key Responsibilities
Act as the first point of contact for customer inquiries via phone, email, or portal. Schedule and monitor service events, preventive maintenance, and compliance activities. Coordinate with OEMs, third-party vendors, and internal teams to ensure delivery of timely service. Process requests, track service data, and maintain accurate records in SAP, Service Max, or customer systems. Create and manage purchase requisitions and follow up on billing, chargebacks, and approvals. Provide clear communication and updates to customers and vendors, escalating issues as needed. Escort vendors/engineers onsite and ensure safety and compliance requirements are met.
Basic Qualifications:
3+ years of experience in a similar role Microsoft Office (Word, Excel, PowerPoint); Veeva Vault experience B.A./B.S. Degree, Associate Degree, or equivalent customer service experience Strong organizational, communication, and time management skills Ability to work independently and in a team environment SAP, Service Max, or Maximo experience preferred
Must be authorized to work in the United States.
Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
APPLY NOW!
About Us Russell Tobin is a leading minority-owned professional and technical recruitment and staffing advisory organization. We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies.
We are the staffing arm of the Pride Global network, a minority-owned integrated human capital solutions firm, with additional offerings in vendor management, payroll programs, and business process optimization.
As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.
#RTA-ZR JD-#SCIENCE #RTA