Metasys Technologies
Candidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment.
Senior On-Site Services Specialist
Contract Duration: 10/10/2025 - 12/31/2025 Temp to perm
Dearborn, MI
M-F 8AM-5PM
Overview
This role supports document services, mail handling, scanning, shipping/receiving, and equipment operation in a professional office setting. The position involves sitting at a computer for most of the day. Ideal for a self-starter who learns quickly, maintains professionalism, and avoids office politics. This is a temp-to-engage opportunity with potential for direct hire.
Responsibilities
Operate high-volume duplicating, sorting, mailing, scanning, and bindery equipment Open, sort, distribute incoming/outgoing mail and fax documents Digitize physical documents using scanners; audit for accuracy Perform basic copier troubleshooting; escalate service calls as needed Add toner, stock paper, clear jams, and maintain copier functionality Track daily meters, service logs, supply inventories, and job records Deliver completed jobs within or outside the site as required Apply postage; handle shipping/receiving of product and materials Distribute office supplies and mail to staff or designated drop-off points Use shrink-wrap machine, cutter, hole driller, jogger, stackers, stapler, and tape machine Maintain clean and stocked copier areas May perform temporary reception duties, file services, light maintenance, and conference room setup May support building occupant moves or dock work in a mailroom environment Respond to customer questions and coordinate service needs May require periodic overtime including nights/weekends or off-hour emergency response Ensure data is captured for job logs, Ricoh MOR, and SPG Requirements
High school diploma or GED 1-2 years of related experience preferred Basic computer skills; proficiency in MS Office Suite Working knowledge of copier and mailing equipment preferred Understanding of shipping/receiving procedures Basic electronics knowledge preferred Ability to read and follow instructions and technical information Strong problem-solving and troubleshooting skills Excellent verbal communication and customer service skills Ability to work independently and manage tasks without ongoing instruction Professional behavior in an office environment; not involved in office politics Dress code: polo-style or button-up shirts, sweaters; no t-shirts or sweatshirts. Slacks or clean jeans only (no rips, stains, patchwork); closed-toe shoes required (tennis shoes acceptable) No driving required Free parking (North side of building only) In-person interview required COVID requirements: None
Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.
Overview
This role supports document services, mail handling, scanning, shipping/receiving, and equipment operation in a professional office setting. The position involves sitting at a computer for most of the day. Ideal for a self-starter who learns quickly, maintains professionalism, and avoids office politics. This is a temp-to-engage opportunity with potential for direct hire.
Responsibilities
Operate high-volume duplicating, sorting, mailing, scanning, and bindery equipment Open, sort, distribute incoming/outgoing mail and fax documents Digitize physical documents using scanners; audit for accuracy Perform basic copier troubleshooting; escalate service calls as needed Add toner, stock paper, clear jams, and maintain copier functionality Track daily meters, service logs, supply inventories, and job records Deliver completed jobs within or outside the site as required Apply postage; handle shipping/receiving of product and materials Distribute office supplies and mail to staff or designated drop-off points Use shrink-wrap machine, cutter, hole driller, jogger, stackers, stapler, and tape machine Maintain clean and stocked copier areas May perform temporary reception duties, file services, light maintenance, and conference room setup May support building occupant moves or dock work in a mailroom environment Respond to customer questions and coordinate service needs May require periodic overtime including nights/weekends or off-hour emergency response Ensure data is captured for job logs, Ricoh MOR, and SPG Requirements
High school diploma or GED 1-2 years of related experience preferred Basic computer skills; proficiency in MS Office Suite Working knowledge of copier and mailing equipment preferred Understanding of shipping/receiving procedures Basic electronics knowledge preferred Ability to read and follow instructions and technical information Strong problem-solving and troubleshooting skills Excellent verbal communication and customer service skills Ability to work independently and manage tasks without ongoing instruction Professional behavior in an office environment; not involved in office politics Dress code: polo-style or button-up shirts, sweaters; no t-shirts or sweatshirts. Slacks or clean jeans only (no rips, stains, patchwork); closed-toe shoes required (tennis shoes acceptable) No driving required Free parking (North side of building only) In-person interview required COVID requirements: None
Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.