Search Solution Group
Contract Claims Processor
Search Solution Group, Charlotte, North Carolina, United States, 28245
Job Overview:
Search Solution Group is seeking a
Contract Claims Processor
on behalf of our client, a provider of extended service contracts and vehicle protection programs designed to enhance the ownership experience for drivers. The Contract Claims Processor plays a critical role in ensuring the timely and accurate payment of claims by reviewing documentation, reconciling invoices, and resolving discrepancies. This position also supports departmental efficiency by contributing to special projects, such as documenting processes, and provides essential administrative support to the claims department.
Key Responsibilities: Obtain and review repair orders, rental car receipts, and sublet invoices from repair facilities.
Match claim documentation to the authorized claim amount and resolve any discrepancies.
Contact third-party repair facilities to initiate and process claim payments.
Reconcile ACH website amounts with authorized repair amounts.
Maintain accurate documentation of claims for audit and compliance purposes.
Participate in special projects such as process documentation and workflow improvements.
Perform other duties as assigned to support departmental and organizational goals.
Requirements include:
Education: Associate degree in Business or related field required.
High school diploma or GED accepted with equivalent experience.
Experience: Up to 3 years of related experience in claims processing, accounts payable/receivable, or general ledger accounting.
Prior office management or administrative experience preferred.
Skills: Proficiency in Microsoft Office Suite.
Strong organizational and time-management skills.
Ability to calculate financial figures such as discounts, interest, and percentages.
Effective verbal and written communication skills with both internal staff and external partners.
Certifications: CSIA/CCSM certifications preferred.
Knowledge: Understanding of accounts payable/receivable and debit/credit accounting principles.
Familiarity with extended service contracts and related claim procedures is a plus.
Key Competencies: Analytical: Collects and researches data; designs workflows and procedures.
Problem Solving: Identifies and resolves problems in a timely manner.
Technical Skills: Continuously builds knowledge and shares expertise.
Teamwork: Works collaboratively and supports group objectives.
Written & Oral Communication: Clearly conveys information in written and verbal form.
Dependability: Follows instructions, meets deadlines, and takes responsibility for actions.
Ethics: Demonstrates integrity and adheres to organizational values.
Quality: Ensures accuracy and attention to detail in all tasks.
Positive Attitude: Dedicated to results, service, and teamwork.
How to Apply: To apply for this position, please click the "Apply" button at the top right of your screen. Alternatively, you can email your application to
info@ssgresume.com . Please ensure to include your resume and any other relevant documents showcasing your qualifications.
Company Overview: Industry:
Automotive
Location:
Charlotte, NC
Equal Opportunity Employer Statement: Search Solution Group is an Equal Opportunity Employer committed to fostering an inclusive workplace where diversity is valued and respected. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status in our hiring process or employment practices. We believe that a diverse workforce brings unique perspectives and strengths, driving innovation and growth. All employment decisions are based on qualifications, merit, and business needs. We welcome applicants from all backgrounds to apply and contribute to our team.
Disclaimer: Please note that the job description provided is not exhaustive and is subject to change. Additional duties may be assigned as needed to meet the evolving needs of the organization and to ensure the successful completion of projects and objectives.
Contract Claims Processor
on behalf of our client, a provider of extended service contracts and vehicle protection programs designed to enhance the ownership experience for drivers. The Contract Claims Processor plays a critical role in ensuring the timely and accurate payment of claims by reviewing documentation, reconciling invoices, and resolving discrepancies. This position also supports departmental efficiency by contributing to special projects, such as documenting processes, and provides essential administrative support to the claims department.
Key Responsibilities: Obtain and review repair orders, rental car receipts, and sublet invoices from repair facilities.
Match claim documentation to the authorized claim amount and resolve any discrepancies.
Contact third-party repair facilities to initiate and process claim payments.
Reconcile ACH website amounts with authorized repair amounts.
Maintain accurate documentation of claims for audit and compliance purposes.
Participate in special projects such as process documentation and workflow improvements.
Perform other duties as assigned to support departmental and organizational goals.
Requirements include:
Education: Associate degree in Business or related field required.
High school diploma or GED accepted with equivalent experience.
Experience: Up to 3 years of related experience in claims processing, accounts payable/receivable, or general ledger accounting.
Prior office management or administrative experience preferred.
Skills: Proficiency in Microsoft Office Suite.
Strong organizational and time-management skills.
Ability to calculate financial figures such as discounts, interest, and percentages.
Effective verbal and written communication skills with both internal staff and external partners.
Certifications: CSIA/CCSM certifications preferred.
Knowledge: Understanding of accounts payable/receivable and debit/credit accounting principles.
Familiarity with extended service contracts and related claim procedures is a plus.
Key Competencies: Analytical: Collects and researches data; designs workflows and procedures.
Problem Solving: Identifies and resolves problems in a timely manner.
Technical Skills: Continuously builds knowledge and shares expertise.
Teamwork: Works collaboratively and supports group objectives.
Written & Oral Communication: Clearly conveys information in written and verbal form.
Dependability: Follows instructions, meets deadlines, and takes responsibility for actions.
Ethics: Demonstrates integrity and adheres to organizational values.
Quality: Ensures accuracy and attention to detail in all tasks.
Positive Attitude: Dedicated to results, service, and teamwork.
How to Apply: To apply for this position, please click the "Apply" button at the top right of your screen. Alternatively, you can email your application to
info@ssgresume.com . Please ensure to include your resume and any other relevant documents showcasing your qualifications.
Company Overview: Industry:
Automotive
Location:
Charlotte, NC
Equal Opportunity Employer Statement: Search Solution Group is an Equal Opportunity Employer committed to fostering an inclusive workplace where diversity is valued and respected. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status in our hiring process or employment practices. We believe that a diverse workforce brings unique perspectives and strengths, driving innovation and growth. All employment decisions are based on qualifications, merit, and business needs. We welcome applicants from all backgrounds to apply and contribute to our team.
Disclaimer: Please note that the job description provided is not exhaustive and is subject to change. Additional duties may be assigned as needed to meet the evolving needs of the organization and to ensure the successful completion of projects and objectives.