Bayfront Health
Front Office Assistant - Surgical Oncology - Orlando Health Bayfront Cancer Inst
Bayfront Health, St. Petersburg, Florida, United States
Position Summary
Position Title:
Front Office Assistant Site/Department:
Orlando Health Bayfront Cancer Institute - Surgical Oncology Location:
St. Petersburg, Florida
Join our dedicated team at the Orlando Health Bayfront Cancer Institute in
St. Petersburg, Florida , where you'll be part of a collaborative and compassionate environment focused on delivering outstanding cancer care. This full-time position supports our
Surgical Oncology Clinic , playing a vital role in helping patients through every step of their treatment journey.
Job Summary
The front office assistant provides support with the daily activities for ambulatory/physician office operations, including patient registration, telephone coverage, appointment scheduling, and patient referrals under the supervision of Manager Practice Operations, Medical Office Manager, Academic Program Manager, Academic Nurse Manager and/or Practice Site Supervisor.
Responsibilities
Essential Functions Schedules patient appointments according to practice specific scheduling protocols and patient preference, to include obtaining required pre-certification and authorization for office visit(s) when required. Obtains accurate and complete patient demographic and insurance information. Processes all requests for medical records according to Orlando Health and department specific policies and procedures. Adheres and assures compliance with Orlando Health policy, procedures, and value statements. Demonstrates competency in use of office equipment, technology, and answers telephone calls appropriately. Demonstrate a Commitment to Excellence standards and actively engages to improve overall patient satisfaction experience. Interacts with patients and families in a professional manner. Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. Maintains compliance with all Orlando Health policies and procedures. Participates in Quality Assurance/Quality Indicator activities as assigned. Demonstrates awareness of legal issues, patient rights and compliance with standards of regulatory and accrediting agencies. Practices the efficient use of supplies. Assists billing service as requested.
Qualifications
Education/Training High School graduate or equivalent.
Experience Six (6) months experience in a clerical office, or general business, and/or customer service setting.
Position Title:
Front Office Assistant Site/Department:
Orlando Health Bayfront Cancer Institute - Surgical Oncology Location:
St. Petersburg, Florida
Join our dedicated team at the Orlando Health Bayfront Cancer Institute in
St. Petersburg, Florida , where you'll be part of a collaborative and compassionate environment focused on delivering outstanding cancer care. This full-time position supports our
Surgical Oncology Clinic , playing a vital role in helping patients through every step of their treatment journey.
Job Summary
The front office assistant provides support with the daily activities for ambulatory/physician office operations, including patient registration, telephone coverage, appointment scheduling, and patient referrals under the supervision of Manager Practice Operations, Medical Office Manager, Academic Program Manager, Academic Nurse Manager and/or Practice Site Supervisor.
Responsibilities
Essential Functions Schedules patient appointments according to practice specific scheduling protocols and patient preference, to include obtaining required pre-certification and authorization for office visit(s) when required. Obtains accurate and complete patient demographic and insurance information. Processes all requests for medical records according to Orlando Health and department specific policies and procedures. Adheres and assures compliance with Orlando Health policy, procedures, and value statements. Demonstrates competency in use of office equipment, technology, and answers telephone calls appropriately. Demonstrate a Commitment to Excellence standards and actively engages to improve overall patient satisfaction experience. Interacts with patients and families in a professional manner. Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. Maintains compliance with all Orlando Health policies and procedures. Participates in Quality Assurance/Quality Indicator activities as assigned. Demonstrates awareness of legal issues, patient rights and compliance with standards of regulatory and accrediting agencies. Practices the efficient use of supplies. Assists billing service as requested.
Qualifications
Education/Training High School graduate or equivalent.
Experience Six (6) months experience in a clerical office, or general business, and/or customer service setting.