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Elkhart Public Library

Clerk III - Keyholder (20 hours)

Elkhart Public Library, Elkhart, Indiana, United States, 46516

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Job Details

Job Location Osolo - Elkhart, IN

Position Type Part Time

Education Level High School

Salary Range $17.90 - $23.29 Hourly

Travel Percentage Negligible

Job Category Customer Service

Description

Classification: Branch Clerk Keyholder

Location: Library Branch

Job Grade: 8

Job Category: B - part time (20 hours per week)

FLSA Status: Non-Exempt

Reports To: Branch Manager

SUMMARY

The Clerk Key-holder provides library services to patrons and clerical services to the Library. Key-holder status indicates that this Clerk has been entrusted with internal and external keys to his or her assigned location(s).

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following. Other duties may be assigned.

ORGANIZATION-WIDE EXPECTATIONS Follows established Library and personnel policy, procedure and work standards Attends work regularly, on time, and as scheduled Attends work regularly, on time and as scheduled Exhibits welcoming, helpful, positive and friendly behavior to all patrons, staff and guests at all times in all communication formats (verbal and non-verbal) Maintains confidentiality of sensitive information Regularly monitors Library communication venues, including but not limited to employee email, staff bulletin boards and the intranet Participates in meetings, conferences, continuing education, community engagement, and special projects as required by the Elkhart Public Library or as dictated by professional commitment Addresses, or assists in addressing, issues and concerns related to the safety of Library Staff and users as well as the security and maintenance of Library buildings and equipment JOB SPECIFIC ACCOUNTABILITY Reports emergency staffing needs to appropriate personnel Opens, closes and secures Library branch Performs designated administrative and/or clerical duties per specified Clerk Key-holder Work Instructions

WORK CONDITIONS

Full-time/Part-time (including evenings and weekends) Frequent local travel, occasional long distance travel Qualifications

EDUCATION and/or EXPERIENCE

Minimum of High School Diploma or equivalent required Prior library experience preferred KNOWLEDGE, SKILLS and ABILITIES

Ability to deal tactfully and courteously in person and on the telephone with people of all ages in a business and public service context, and with professional colleagues Ability to learn and adapt Basic clerical, computer and mathematical skills A general knowledge of standard office equipment Ability to apply common sense understanding to follow written and verbal instructions Ability to work independently and as part of a team LANGUAGE SKILLS

Above-average written and oral language and communication skills Ability to read and comprehend written instructions and business correspondence Ability to effectively write routine reports and business correspondence Ability to effectively present information and respond to questions from Library personnel and the general public in one-to-one and group situations PHYSICAL DEMANDS

Ability to speak, hear and see Ability to stand for an extended length of time Ability to occasionally reach with hands and arms Ability to occasionally climb, balance, stoop, kneel, and crawl Ability to occasionally lift or move up to 40 pounds SALARY AND BENEFITS

See Elkhart Public Library Salary Schedule See Elkhart Public Library Personnel eManual

This job description is intended to describe the general nature and level of work being performed by a person assigned to this job. The above statements are not intended to be construed as an exhaustive list of duties and responsibilities that may be performed by a qualified applicant or individual with a disability. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.