Southern Illinois University School of Medicine
Medical Office Specialist-Quincy (4962)
Southern Illinois University School of Medicine, Quincy, Illinois, United States, 62305
Salary :
$35,528.63 - $39,091.28 Annually Location :
Quincy, IL Job Type:
Civil Service Job Number:
2401300 Department:
Family and Community Medicine/Quincy-SMS Division:
Clinical Opening Date:
08/29/2025 Closing Date:
9/29/2025 2:00 PM Central FLSA:
Non-Exempt Bargaining Unit:
Non-Represented Shift:
Days ExemptorNon_Exempt:
Non-Exempt SMS/SWS#:
SMS.CS.N10217.005
Description This position functions as the key administrative support in clinic who will maintain patient clinical administration information. This position will help to ensure patient data is accurate and up to date; coordinates with clinical teams to provide non-clinical assistance with stocking and rooming patients; is responsible for ensuring accurate registration for efficient referral processes; answers and routes phone calls appropriately; assist directing clinical patient questions and complaints to appropriate clinical teams.
#IND1 Examples of Duties
60% Patient Administration in Clinic
Trained and knowledgeable of scheduling application. Serve as patient administration lead inside clinical areas. Assists with answering, screening and routing patient clinical calls to appropriate clinical team members. Serves as the liaison between clinical teams and front desk reception to coordinate clinical administration and tasks. Organizes the clinical are a medical documentation via fax/Biscom and ensures are properly routed to appropriate clinical teams or medical records for scanning. Organizes letters and scripts requested by patients from providers and ensures proper placement for patient pick-up. Initiates and organizes new patient forms, medication lists and other documents prior to appointments for clinical teams Knowledgeable of daily provider schedules and can identify errors in order to quickly inform schedule teams. Assist with scheduling follow up appointments for patients. Assist in scanning appropriate documents to patient charts. Tasking providers and care teams with patient questions and needs. 40% Non-Clinical Patient Care Trained and knowledgeable of electronic health record (EHR) for view access. Obtains neglected or erroneous demographic information in order for referrals and authorizations to occur efficiently for clinical teams. Obtain any signatures from patients in exam rooms that are needed. Assist patients sign up for patient portal to increase access of communication with clinic. Assist with printing patient chart summaries, when needed. Assist clinical teams to turn over exam rooms and inventory stock. Provide non-clinical assistance rooming patients. Assist with release of medical records as needed to facilitate patient care. Coordinate in-office consults with Integrated Care Professionals and Care Coordination as needed and directed by the clinic staff. Qualifications
Any one or any combination totaling two (2) years (24 months), from the categories below:
College education with coursework in a medical or para-medical field such as nursing assistant, medical assistant, or medical secretary and/or business fields such as business, finance, computer science, public administration, or social science, as measured by the following conversion table or its proportional equivalent:
30 semester hours equals one (1) year (12 months) Associate's Degree (60 semester hours) equals eighteen months (18 months) 90 semester hours equals two (2) years (24 months)
Work experience comparable to that performed at the Medical Office Associate level or in other positions of comparable responsibility.
Supplemental Information If you require assistance, please contact the Office of Human Resources at or call 217-545-0223 Monday through Friday, 8:00am-4:30pm.
The mission of Southern Illinois University School of Medicine is to optimize the health of the people of central and southern Illinois through education,
patient care,
research and service to the community.
The SIU School of Medicine Annual Security Report is available online at This report contains policy statements and crime statistics for Southern Illinois University School of Medicine in Springfield, IL. This report is published in compliance with Federal Law titled the "Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act."
Southern Illinois University School of Medicine is an Affirmative Action/Equal Opportunity employer who provides equal employment and educational opportunities for all qualified persons without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, protected veteran status or marital status in accordance with local, state and federal law.
Pre-employment background screenings required. Paid time off: Includes 12 paid holidays per year. Accrual rates vary based on employment type and years of service
Paid sick time: Use for personal illness, doctor visits, or if your immediate family members fall ill
Health, Dental, and Life insurance
Optional life insurance: Your spouse and dependents can enroll in State term life and university-sponsored term life insurance.
Prescription: Plan participants enrolled in any state health plan have prescription drug benefits included in the coverage.
Long-term Disability Insurance
Flexible spending accounts: Optional, IRS tax-favored program that enables you to stretch medical expenses and dependent care dollars
Voluntary retirement accounts: Optional plans include the State of Illinois Deferred Compensation Plan (457) and Tax Deferred Annuity (403b).
Tuition Waiver/Tuition Reimbursement: Continue your graduate or undergraduate education with the help of tuition waivers or tuition reimbursement
Leaves of absence: Includes FMLA and Extended Sick Leave Benefits for qualified employees
Employee Assistance Program: Access free and confidential support, including counseling services, and information during difficult times
For more information please visit
$35,528.63 - $39,091.28 Annually Location :
Quincy, IL Job Type:
Civil Service Job Number:
2401300 Department:
Family and Community Medicine/Quincy-SMS Division:
Clinical Opening Date:
08/29/2025 Closing Date:
9/29/2025 2:00 PM Central FLSA:
Non-Exempt Bargaining Unit:
Non-Represented Shift:
Days ExemptorNon_Exempt:
Non-Exempt SMS/SWS#:
SMS.CS.N10217.005
Description This position functions as the key administrative support in clinic who will maintain patient clinical administration information. This position will help to ensure patient data is accurate and up to date; coordinates with clinical teams to provide non-clinical assistance with stocking and rooming patients; is responsible for ensuring accurate registration for efficient referral processes; answers and routes phone calls appropriately; assist directing clinical patient questions and complaints to appropriate clinical teams.
#IND1 Examples of Duties
60% Patient Administration in Clinic
Trained and knowledgeable of scheduling application. Serve as patient administration lead inside clinical areas. Assists with answering, screening and routing patient clinical calls to appropriate clinical team members. Serves as the liaison between clinical teams and front desk reception to coordinate clinical administration and tasks. Organizes the clinical are a medical documentation via fax/Biscom and ensures are properly routed to appropriate clinical teams or medical records for scanning. Organizes letters and scripts requested by patients from providers and ensures proper placement for patient pick-up. Initiates and organizes new patient forms, medication lists and other documents prior to appointments for clinical teams Knowledgeable of daily provider schedules and can identify errors in order to quickly inform schedule teams. Assist with scheduling follow up appointments for patients. Assist in scanning appropriate documents to patient charts. Tasking providers and care teams with patient questions and needs. 40% Non-Clinical Patient Care Trained and knowledgeable of electronic health record (EHR) for view access. Obtains neglected or erroneous demographic information in order for referrals and authorizations to occur efficiently for clinical teams. Obtain any signatures from patients in exam rooms that are needed. Assist patients sign up for patient portal to increase access of communication with clinic. Assist with printing patient chart summaries, when needed. Assist clinical teams to turn over exam rooms and inventory stock. Provide non-clinical assistance rooming patients. Assist with release of medical records as needed to facilitate patient care. Coordinate in-office consults with Integrated Care Professionals and Care Coordination as needed and directed by the clinic staff. Qualifications
Any one or any combination totaling two (2) years (24 months), from the categories below:
College education with coursework in a medical or para-medical field such as nursing assistant, medical assistant, or medical secretary and/or business fields such as business, finance, computer science, public administration, or social science, as measured by the following conversion table or its proportional equivalent:
30 semester hours equals one (1) year (12 months) Associate's Degree (60 semester hours) equals eighteen months (18 months) 90 semester hours equals two (2) years (24 months)
Work experience comparable to that performed at the Medical Office Associate level or in other positions of comparable responsibility.
Supplemental Information If you require assistance, please contact the Office of Human Resources at or call 217-545-0223 Monday through Friday, 8:00am-4:30pm.
The mission of Southern Illinois University School of Medicine is to optimize the health of the people of central and southern Illinois through education,
patient care,
research and service to the community.
The SIU School of Medicine Annual Security Report is available online at This report contains policy statements and crime statistics for Southern Illinois University School of Medicine in Springfield, IL. This report is published in compliance with Federal Law titled the "Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act."
Southern Illinois University School of Medicine is an Affirmative Action/Equal Opportunity employer who provides equal employment and educational opportunities for all qualified persons without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, protected veteran status or marital status in accordance with local, state and federal law.
Pre-employment background screenings required. Paid time off: Includes 12 paid holidays per year. Accrual rates vary based on employment type and years of service
Paid sick time: Use for personal illness, doctor visits, or if your immediate family members fall ill
Health, Dental, and Life insurance
Optional life insurance: Your spouse and dependents can enroll in State term life and university-sponsored term life insurance.
Prescription: Plan participants enrolled in any state health plan have prescription drug benefits included in the coverage.
Long-term Disability Insurance
Flexible spending accounts: Optional, IRS tax-favored program that enables you to stretch medical expenses and dependent care dollars
Voluntary retirement accounts: Optional plans include the State of Illinois Deferred Compensation Plan (457) and Tax Deferred Annuity (403b).
Tuition Waiver/Tuition Reimbursement: Continue your graduate or undergraduate education with the help of tuition waivers or tuition reimbursement
Leaves of absence: Includes FMLA and Extended Sick Leave Benefits for qualified employees
Employee Assistance Program: Access free and confidential support, including counseling services, and information during difficult times
For more information please visit