City of Gainesville
Program Assistant (PRCA Facility Reservations)
City of Gainesville, Gainesville, Florida, us, 32635
If you are an Internal City Employee, Retiree or Dependent/Survivor of a City Employee please apply internally via Career Icon in your Workday account.
Make a difference in the community you live in! As a Community Builder-an employee with the City of Gainesville- you will have a direct hand in building and improving your community and making a visible impact on the lives of your neighbors. Working for local government is more than a job, it's a chance to contribute to community success and to help enhance the Gainesville way of life.
Department: GG_Parks, Recreation and Cultural Affairs: Recreation Operations
Salary Range Minimum: $19.13
Salary Range Maximum: $28.98
Closing Date: 10/07/2025
Job Details: Are you a master of organization with a passion for creating seamless experiences?
The City of Gainesville's Parks, Recreation, and Cultural Affairs Department is on the hunt for a rockstar Program Assistant to help manage and streamline our facility reservations program!
If you're the kind of person who loves keeping things running smoothly behind the scenes - juggling calendars, managing rental contracts, coordinating with clients and staff, and making sure nothing slips through the cracks - this is position for you.
Bring your attention to detail, strong communication skills, and facility management know-how to a role where your organization and professionalism will shine every day.
Help us keep Gainesville's community spaces booked, prepped, and ready for the community to enjoy!
Applicants must be proficient in Office365 and point of sale system experience.
Job Description:
SUMMARY
Performs moderately complex administrative and staff support work for non-managerial personnel or line managers of single functions. Duties are recurring and are carried out according to well established procedures. This position requires the ability to provide exceptional customer service, multitask, recognize exceptions to procedures, the initiative to review procedure exceptions with senior staff members or supervisors, or the judgment to make minor deviations to adapt the procedures or to select which of several established alternatives to use.
Positions allocated to this classification typically report to a non-managerial supervisor (e.g., Executive Assistant, Senior) or a line manager of a single function and work under general to close supervision. Work in this class is distinguished from higher classes by its recurring, moderately-complex, non-supervisory nature and from lower classes by the performance of a wider variety of recurring duties.
This position level is expected to also perform duties associated with lower level administrative and staff support positions.
EXAMPLES OF WORK*
*This section of the job description is not intended to be a comprehensive list of duties and responsibilities of the position. The omission of a specific job function does not absolve an employee from being required to perform additional tasks incidental to or inherent in the job. Performance of lower level duties may be required.
ESSENTIAL JOB FUNCTIONS
Depending on the area of assignment:
Collects and compiles moderately-complex information.
Drafts moderately-complex correspondence.
Edits documents originating in and relating to area of assignment.
Tracks a variety of official documents relating to area of assignment.
Prepares personnel reports and meeting minutes.
Communicates policies, procedures, and other relevant information to internal and/or external customers.
Processes and follows up on customer service requests.
Performs receptionist duties.
Recommends improvements, solutions, and corrective actions to functional area.
Makes travel arrangements and prepares itineraries for staff.
Organizes office and assists associates in ways that optimize procedures.
Attends work on a regular and continuous basis.
NON-ESSENTIAL JOB FUNCTIONS
Performs other related duties as assigned.
May perform tasks normally assigned to lower level administrative or staff support positions as workflow and demands require.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. Below are the required education, experience, knowledge, skills and abilities to perform the essential functions.
EDUCATION AND EXPERIENCE
Graduation from an accredited high school or possession of an acceptable equivalency diploma, and two (2) years staff support experience, or an equivalent combination of training, education and experience which provide the required knowledge, skills, and abilities.
Must type at a minimum speed of 35 correct words per minute or at a higher speed, as set by the department.
CERTIFICATIONS OR LICENSES
Licenses
If courier duties are part of the job duties, a valid Florida Driver license with a safe driving record will be required.
Certifications
Prefer formal training in written communications and staff support concepts.
KNOWLEDGE, SKILLS AND ABILITIES
Thorough knowledge of office terminology, practices and procedures, equipment and business English, spelling, and arithmetic.
Thorough knowledge of computers and relevant office software.
Basic knowledge of organizational policies, procedures and practices.
Ability to maintain complex records and prepare moderately-complex reports.
Ability to understand and follow moderately-complex oral and written instructions.
Analytical abilities and aptitude in problem solving.
Innovative and forward thinking.
Ability to work effectively with co-workers and internal and external customers.
Ability to communicate effectively, both orally and in writing.
Ability to use personal computers and basic office equipment.
PHYSICAL AND ENVIRONMENTAL REQUIREMENTS
To perform this job successfully, an individual must possess certain physical abilities and be able to withstand work related environmental conditions.
PHYSICAL REQUIREMENTS
While performing the duties of this job, the employee is often required to sit for prolonged periods of time.
WORK ENVIRONMENT
May require occasionally working outside regular business hours.
Note:
May Require Assessment(s).
May fill multiple positions.
May establish an eligibility list.
Come join our team! The City of Gainesville offers a competitive benefits package and opportunities to grow both professionally and personally.
All 'regular' employees are eligible for traditional benefits such as health insurance, life insurance, paid leave, 11 paid a holidays a year, a pension plan and a deferred compensation plan, but we also o ff
er great things like on-site
fi
tness centers, tuition reimbursement, on-site medical sta
ff
and a wellness program to keep you healthy and happy.
Please note; benefits are not available for temporary employees.
Equal Opportunity
The City of Gainesville is an equal opportunity/affirmative action employer and does not discriminate in hiring. Minorities, women and individuals with disabilities are encouraged to apply. Individuals with a disability, who require special accommodations during the selection process, should notify the Human Resources Department at 352-334-5077 or TDD/TTY at 352-334-2292.
Veterans' Preference
Veterans are encouraged to apply. Veterans' Preference ensures that veterans and eligible persons are given consideration at each step of the selection process. However, preference does not guarantee that a veteran or other eligible person will be the candidate selected to fill the position. Section 295.07, Florida Statutes (F.S.) specifies who is eligible for Veterans' Preference. State of Florida residency is not required for Veterans' Preference.
If you are unable to apply online due to a disability, contact recruiting at HR@cityofgainesville.org or by calling 352-334-5077.
Make a difference in the community you live in! As a Community Builder-an employee with the City of Gainesville- you will have a direct hand in building and improving your community and making a visible impact on the lives of your neighbors. Working for local government is more than a job, it's a chance to contribute to community success and to help enhance the Gainesville way of life.
Department: GG_Parks, Recreation and Cultural Affairs: Recreation Operations
Salary Range Minimum: $19.13
Salary Range Maximum: $28.98
Closing Date: 10/07/2025
Job Details: Are you a master of organization with a passion for creating seamless experiences?
The City of Gainesville's Parks, Recreation, and Cultural Affairs Department is on the hunt for a rockstar Program Assistant to help manage and streamline our facility reservations program!
If you're the kind of person who loves keeping things running smoothly behind the scenes - juggling calendars, managing rental contracts, coordinating with clients and staff, and making sure nothing slips through the cracks - this is position for you.
Bring your attention to detail, strong communication skills, and facility management know-how to a role where your organization and professionalism will shine every day.
Help us keep Gainesville's community spaces booked, prepped, and ready for the community to enjoy!
Applicants must be proficient in Office365 and point of sale system experience.
Job Description:
SUMMARY
Performs moderately complex administrative and staff support work for non-managerial personnel or line managers of single functions. Duties are recurring and are carried out according to well established procedures. This position requires the ability to provide exceptional customer service, multitask, recognize exceptions to procedures, the initiative to review procedure exceptions with senior staff members or supervisors, or the judgment to make minor deviations to adapt the procedures or to select which of several established alternatives to use.
Positions allocated to this classification typically report to a non-managerial supervisor (e.g., Executive Assistant, Senior) or a line manager of a single function and work under general to close supervision. Work in this class is distinguished from higher classes by its recurring, moderately-complex, non-supervisory nature and from lower classes by the performance of a wider variety of recurring duties.
This position level is expected to also perform duties associated with lower level administrative and staff support positions.
EXAMPLES OF WORK*
*This section of the job description is not intended to be a comprehensive list of duties and responsibilities of the position. The omission of a specific job function does not absolve an employee from being required to perform additional tasks incidental to or inherent in the job. Performance of lower level duties may be required.
ESSENTIAL JOB FUNCTIONS
Depending on the area of assignment:
Collects and compiles moderately-complex information.
Drafts moderately-complex correspondence.
Edits documents originating in and relating to area of assignment.
Tracks a variety of official documents relating to area of assignment.
Prepares personnel reports and meeting minutes.
Communicates policies, procedures, and other relevant information to internal and/or external customers.
Processes and follows up on customer service requests.
Performs receptionist duties.
Recommends improvements, solutions, and corrective actions to functional area.
Makes travel arrangements and prepares itineraries for staff.
Organizes office and assists associates in ways that optimize procedures.
Attends work on a regular and continuous basis.
NON-ESSENTIAL JOB FUNCTIONS
Performs other related duties as assigned.
May perform tasks normally assigned to lower level administrative or staff support positions as workflow and demands require.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. Below are the required education, experience, knowledge, skills and abilities to perform the essential functions.
EDUCATION AND EXPERIENCE
Graduation from an accredited high school or possession of an acceptable equivalency diploma, and two (2) years staff support experience, or an equivalent combination of training, education and experience which provide the required knowledge, skills, and abilities.
Must type at a minimum speed of 35 correct words per minute or at a higher speed, as set by the department.
CERTIFICATIONS OR LICENSES
Licenses
If courier duties are part of the job duties, a valid Florida Driver license with a safe driving record will be required.
Certifications
Prefer formal training in written communications and staff support concepts.
KNOWLEDGE, SKILLS AND ABILITIES
Thorough knowledge of office terminology, practices and procedures, equipment and business English, spelling, and arithmetic.
Thorough knowledge of computers and relevant office software.
Basic knowledge of organizational policies, procedures and practices.
Ability to maintain complex records and prepare moderately-complex reports.
Ability to understand and follow moderately-complex oral and written instructions.
Analytical abilities and aptitude in problem solving.
Innovative and forward thinking.
Ability to work effectively with co-workers and internal and external customers.
Ability to communicate effectively, both orally and in writing.
Ability to use personal computers and basic office equipment.
PHYSICAL AND ENVIRONMENTAL REQUIREMENTS
To perform this job successfully, an individual must possess certain physical abilities and be able to withstand work related environmental conditions.
PHYSICAL REQUIREMENTS
While performing the duties of this job, the employee is often required to sit for prolonged periods of time.
WORK ENVIRONMENT
May require occasionally working outside regular business hours.
Note:
May Require Assessment(s).
May fill multiple positions.
May establish an eligibility list.
Come join our team! The City of Gainesville offers a competitive benefits package and opportunities to grow both professionally and personally.
All 'regular' employees are eligible for traditional benefits such as health insurance, life insurance, paid leave, 11 paid a holidays a year, a pension plan and a deferred compensation plan, but we also o ff
er great things like on-site
fi
tness centers, tuition reimbursement, on-site medical sta
ff
and a wellness program to keep you healthy and happy.
Please note; benefits are not available for temporary employees.
Equal Opportunity
The City of Gainesville is an equal opportunity/affirmative action employer and does not discriminate in hiring. Minorities, women and individuals with disabilities are encouraged to apply. Individuals with a disability, who require special accommodations during the selection process, should notify the Human Resources Department at 352-334-5077 or TDD/TTY at 352-334-2292.
Veterans' Preference
Veterans are encouraged to apply. Veterans' Preference ensures that veterans and eligible persons are given consideration at each step of the selection process. However, preference does not guarantee that a veteran or other eligible person will be the candidate selected to fill the position. Section 295.07, Florida Statutes (F.S.) specifies who is eligible for Veterans' Preference. State of Florida residency is not required for Veterans' Preference.
If you are unable to apply online due to a disability, contact recruiting at HR@cityofgainesville.org or by calling 352-334-5077.