Moore Water Treatment is hiring: Call Center Manager in Haven

This position will require relocation to Wichita, KS! We are willing to help relocate the right person.

About the Role

Moore Water & Air is looking for a sales-driven, strategy-focused Call Center Manager to lead a team of 35–50 outbound agents. We need a proven leader who can drive results, execute smart strategies, and motivate a competitive sales team to consistently hit and exceed goals.

Schedule:

• Monday – Friday | 11:30 AM – 8:00 PM

Responsibilities

• Lead and manage a team of 35–50 outbound call center agents
• Build and execute sales strategies that deliver measurable results
• Monitor KPIs and adjust plans to maximize performance
• Oversee dialer operations and call center technology
• Coach, train, and motivate agents to hit daily, weekly, and monthly sales goals
• Create a culture of accountability, growth, and winning
• Be proficient in computer software and Microsoft Excel

Requirements

• 5+ years of outbound call center management experience
• Proven success driving sales performance in a large team environment
• Strong ability to analyze data and build effective strategies
• Dialer/technology management experience
• High-energy leader who can inspire, coach, and hold teams accountable

Benefits

• Competitive salary: $80K–$120K (based on experience & performance)
• PTO (Paid Time Off)
• 401(k) retirement plan
• Health, Dental & Life Insurance
• Relocation assistance available for the right candidate
• Direct impact on revenue and company growth

This position will require relocation to Wichita, KS! We are willing to help relocate the right person.