Royal Communications Consultants Inc
On-Call Field Technicians - Desktop Support / Charlotte
Royal Communications Consultants Inc, Charlotte, North Carolina, United States, 28262
Job Description
Job Description
RCC is looking for technicians to assist with desktop/network
install/decommission
and Break/ Fix tickets within the Phoenix area. This work will be conducted during normal business hours at a government site. Multiple openings! Various skill sets. These tickets might include the following: Desktop/Laptop/ VDI/ Monitor and peripheral installs Vendor Escorts Cable Infrastructure Patching Rack & Stack of network devices Decommission of network/server devices Cisco phone installations- Troubleshoot Cisco switches, power supplies, line cords, etc. Power Disconnect We are open to candidates who are entry to mid-level with certification in the IT Field or candidates with experience in cabling, data centers and/or Level 1 networking experience. Candidates with Desktop Support, Help Desk or prior hardware/software support experience is a plus. Solid communication and customer service skills.
Please see below for additional information.
Network Technician - Level 1 - Troubleshoot, operate and maintain equipment during field dispatches.
Can handle low complexity installs, moves, repairs, uninstalls, site survey, triage, vendor escort, rack and stack equipment, install/swap out network equipment including switches and routers. Can read blueprints and drawings. Install, terminate, label and test cabling related to telecom circuit demarcation extensions.
Desktop Technician - Installs, configures, troubleshoots, and maintains desktop and workstation equipment and software including telephones (std & VOIP), desktop/laptop computers (WIN7, WIN10, MAC OS), and printers. Handles equipment moves with little or no supervision. Powered by JazzHR evrSKzTWOy
Job Description
RCC is looking for technicians to assist with desktop/network
install/decommission
and Break/ Fix tickets within the Phoenix area. This work will be conducted during normal business hours at a government site. Multiple openings! Various skill sets. These tickets might include the following: Desktop/Laptop/ VDI/ Monitor and peripheral installs Vendor Escorts Cable Infrastructure Patching Rack & Stack of network devices Decommission of network/server devices Cisco phone installations- Troubleshoot Cisco switches, power supplies, line cords, etc. Power Disconnect We are open to candidates who are entry to mid-level with certification in the IT Field or candidates with experience in cabling, data centers and/or Level 1 networking experience. Candidates with Desktop Support, Help Desk or prior hardware/software support experience is a plus. Solid communication and customer service skills.
Please see below for additional information.
Network Technician - Level 1 - Troubleshoot, operate and maintain equipment during field dispatches.
Can handle low complexity installs, moves, repairs, uninstalls, site survey, triage, vendor escort, rack and stack equipment, install/swap out network equipment including switches and routers. Can read blueprints and drawings. Install, terminate, label and test cabling related to telecom circuit demarcation extensions.
Desktop Technician - Installs, configures, troubleshoots, and maintains desktop and workstation equipment and software including telephones (std & VOIP), desktop/laptop computers (WIN7, WIN10, MAC OS), and printers. Handles equipment moves with little or no supervision. Powered by JazzHR evrSKzTWOy