Customer Service Associate Job at Walgreens in Burlington

Overview

Join to apply for the Customer Service Associate role at Walgreens.

This range is provided by Walgreens. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$15.00/hr - $17.50/hr

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied).
• Provides customers with courteous, friendly, fast, and efficient service.
• Recommends items for sale to customers and suggests trade-up and/or companion items.
• Registers customer purchases, handles cash and returns, processes voids, rain checks, refunds, and exchanges as needed.
• Keeps counters and shelves clean and well merchandised; takes inventory and maintains records; checks in and prices merchandise as required.
• Implements asset protection procedures to identify and minimize loss; ensures compliance with state and local laws regarding regulated products.
• Constructs and maintains displays, completes resets and revisions as directed; assists with stock rotation and product placement following policy.
• Has working knowledge of store systems and store equipment; provides customer service in the photo area and supports web/pick-up responsibilities as needed.
• Assists with exterior and interior maintenance to maintain a clean, neat store condition and appearance.
• Completes special assignments and other tasks as assigned.

Training & Personal Development

• Attends training and completes required program training as directed by management.

Basic Qualifications

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
• Willingness to work a flexible schedule, including evenings and weekend hours.

Preferred Qualifications

• Prefer six months of experience in a retail environment.
• Prefer prior work experience with Walgreens.
• Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
• Willingness to work a flexible schedule, including evenings and weekend hours.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation will depend on geography, skills, education, experience, and other factors. This role will remain open until filled. To review benefits, please visit Walgreens benefits page: https://jobs.walgreens.com/benefits

Salary Range

$15 - $17.5 / Hourly