Customer Service Representative Job at OceanLED in Deerfield Beach

Overview

This is a full-time on-site Customer Service Representative role located in Deerfield Beach, FL at OceanLED. The Customer Service Representative will be responsible for providing exceptional customer support, ensuring customer satisfaction, and enhancing the overall customer experience through effective communication and problem-solving skills.

Qualifications

• Customer Service Representatives and Customer Support skills
• Customer Satisfaction and Customer Service skills
• Strong compuer skills with proficiency in Outlook and Teams
• Strong communication and interpersonal skills
• Ability to prioritize tasks and handle multiple responsibilities
• Experience in a customer service role is a plus
• Responsibilities include order processing, fielding customer inquiries, and intra-team communications
• Knowledge of marine industry or lighting solutions is beneficial
• High school diploma or equivalent required

Employment type

• Full-time

Location

Deerfield Beach, FL