Customer Service Associate Job at Walgreens in Yarmouth

Overview

Join to apply for the Customer Service Associate role at Walgreens.

Base pay range: $16.00/hr - $18.00/hr.

This range is provided by Walgreens. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits and Walgreens service traits.
• Provides customers with courteous, friendly, fast, and efficient service.
• Recommends items for sale to customers and recommends trade-up and/or companion items.
• Registers customer purchases on the cash register, processes financial transactions, and handles voids, returns, rain checks, refunds, and exchanges as needed.
• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store leadership.
• Implements asset protection procedures to identify and minimize loss.
• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco).
• Constructs and maintains displays; completes resets and revisions as directed.
• Assists with product placement and stock rotation; follows FIFO for consumables and restocks as needed.
• Maintains knowledge of store systems and equipment.
• Provides customer service in the photo area, including digital passport photo service and related products.
• Assumes web pick-up responsibilities and delivers orders to customers as they arrive at the store.
• Assists with store cleanliness and appearance.
• Complies with all company policies and procedures; maintains respectful relationships with coworkers.
• Completes special assignments and other tasks as assigned.

Training & Personal Development

• Attends training and completes PPLs requested by Manager or assigned by corporate.

Basic Qualifications

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
• Willingness to work a flexible schedule, including evenings and weekends.

Preferred Qualifications

• Prefer six months of experience in a retail environment.
• Prefer prior work experience with Walgreens.
• Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
• Willingness to work a flexible schedule, including evenings and weekends.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation you will be offered will depend on factors including geography, skills, education, experience, and other relevant factors. This role will remain open until filled. To review benefits, please visit the Walgreens benefits page. If you are applying on a job board or unable to click the link, copy and paste this URL into your browser: https://jobs.walgreens.com/benefits

Salary Range: $16 - $18 / Hourly