AlphaGraphics - US153 is hiring: Customer Service Representative in Tucson

Benefits:

Employee discounts

Paid time off

Training & development

Join Our Team in Tucson, Arizona!

Position Available: Customer Service Representative (CSR)

Are you ready to join a dynamic team? We're expanding and looking for a dedicated Customer Service Representative (CSR) to join us full-time in Tucson, Arizona. At our company, we value collaboration, creativity, and delivering exceptional service to our customers.

Perks and Benefits:

Competitive Compensation

Flexible Scheduling

Supportive Team Environment with a focus on hard work, collaboration, creativity, fun, and laughter

Opportunities for Career Development

Job Description: As a Customer Service Representative (CSR), you will play a crucial role in maintaining positive relationships with our customers. You'll ensure their needs are met in a timely and collaborative manner. Your responsibilities will include:

Serving as the primary internal representative of our organization

Demonstrating attention to detail and organizational skills

Providing expertise on our products, services, and capabilities to customers

Communicating customer requirements to the support team according to company policies

Handling phone calls, emails, customer inquiries, orders, in person or over the phone

Determining service charges, collecting deposits

Proactively engaging potential customers by answering questions and promoting additional products and services

Role Qualifications:

Previous experience in conducting customer needs assessments and maintaining high service quality standards

Strong Computer Skills with Software programs a plus

Ability to build strong relationships with customers and teammates

Excellent written and verbal communication skills

A passion for helping people and finding solutions for customers

Strong critical thinking skills to evaluate and solve problems effectively

About Us: AlphaGraphics is a leader in the Printing, Design, and Marketing industries. Our mission is to partner with small businesses and consumers, providing them with high-quality solutions that simplify their lives and improve their business.

If you're ready to contribute to a fast-paced, passionate team and make a difference in a local business, apply today!

How to Apply: Send your resume to Jill.Spires@alphagraphics.com

Join us at AlphaGraphics and be part of our journey to success!

*AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.