Customer Service Associate Job at Walgreens in Palatine

Base pay range

$15.00/hr - $17.50/hr

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy) and Walgreens service traits.
• Provides customers with courteous, friendly, fast, and efficient service.
• Recommends items for sale to customer and recommends trade-up and/or companion items.
• Registers customer purchases on assigned cash register, processes payments, returns, refunds, and exchanges as needed.
• Keeps counters and shelves clean and well merchandised; takes inventory and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
• Implements asset protection procedures to identify and minimize profit loss; ensures compliance with state and local laws regarding regulated products.
• Constructs and maintains displays, including promotional, seasonal, and sale merchandise. Completes resets and revisions as directed.
• Assists with stock rotation, product placement, and restocking; supports web pick-up responsibilities and maintenance of store appearance.
• Has working knowledge of store systems and store equipment.
• Provides customer service in the photo area, including digital passport photo service and related products where applicable.
• Assists with exterior and interior maintenance by ensuring a clean, neat, orderly store condition and appearance.
• Completes special assignments and other tasks as assigned.

Training & Personal Development

• Attends training and completes PPLs requested by Manager or assigned by corporate.

Basic Qualifications

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
• Willingness to work a flexible schedule, including evenings and weekend hours

Preferred Qualifications

• Prefer six months of experience in a retail environment.
• Prefer to have prior work experience with Walgreens.
• Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
• Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here - jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser: jobs.walgreens.com/benefits

Salary Range: $15 - $17.5 / Hourly

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Other