The University of Chicago Medicine
IMH Scheduler Customer Associate, Full Time - Days
The University of Chicago Medicine, Harvey, Illinois, United States, 60426
Job Description
Join
Ingalls Memorial Hospital
as
Patient Scheduler
in the Harvey, IL location of
Central Scheduling Department . This position is a
100% onsite opportunity . You will need to be based in the greater Chicagoland area.
Under the supervision of the Central Scheduling Manager and Group Leaders, is responsible for the daily duties inherent in the scheduling and pre-registration of outpatient diagnostic testing at the Harvey Main Campus, Tinley Park, Flossmoor, and Calumet City.
Essential Job Functions
To work within the service standards.
Treat people with respect
Demonstrate Pride
Respect privacy
Anticipate needs
Reverse negative situation
Listen and communicate
Demonstrate ownership
To support the vision of Ingalls Memorial Hospital and to provide the service of care which
facilitate cost effective operations
Under general supervision completes all hospital and FCC’s scheduled appointments
Establish insurance criteria and selects appropriate insurance plan
Verify insurance and precertification as needed
Obtain/collect patient’s pertinent demographic information
Enter appropriate data accurately into the on-line Information system
Work closely with department personnel such as: Cardiology, MRI, CT, Laboratory and Radiology, etc.
Required Qualifications
High school graduate or equivalent is required
At least 1-2 years of demonstrated clerical and customer service experience as it relates to a hospital environment
Experience in the basic computer software programs
Demonstrated ability to develop others in areas of continuous process improvement, and
customer service, Delivery, and self-directed teamwork
Medical Terminology
Good communication skills
Requires good analytical and problem-solving ability
Requires maturity and ability to appropriately represent the department to other internal and
external customer strong commitment to the development of staff
Previous experience in a health care environment, preferably, Central Scheduling/Call Center,
Physician’s office and/or other related health care experience is desired.
Physical demands include lifting up to and in excess of 20 pounds of force and/or in excess of 10 pounds of force constantly to move objects.
Preferred Qualifications
Knowledge of basic computer software programs
Typing requirement (minimum 25-30 wpm)
Bilingual (Spanish)
Position Details
Job Type: Full Time (1.0FTE)
Shift: Days
Department: Central Scheduling Department
Work Location: Onsite/ Harvey, IL
CBA Code: Non-Union
Why Join Us For nearly a century Ingalls Memorial has pioneered sophisticated clinical care and developed the area's most convenient network of comprehensive outpatient centers, all dedicated to improving the health and wellbeing of the community. Now, partnered with UChicago Medicine, we have expanded our network of expert physicians, convenient facilities and scope of service to speed your healing process and help navigate your path to wellness. A skilled Medical Staff and talented employees dedicated to prevention, diagnosis, treatment and rehabilitation of illness and injury provide a firm foundation for our reputation for quality. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We’re in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you’d like to add enriching human life to your profile, UChicago Medicine Ingalls Memorial is for you. Here at Ingalls, we’re doing work that really matters. Join us!
UChicago Medicine Ingalls Memorial is growing; discover how you can be a part of this pursuit of excellence at:
Ingalls Career Opportunities
UChicago Medicine Ingalls is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.
As a condition of employment, all employees are required to complete a pre-employment physical, background check, drug screening, and comply with the flu vaccination requirements prior to hire. Medical and religious exemptions will be considered for flu vaccination consistent with applicable law.
Compensation & Benefits Overview
UChicago Medicine is committed to transparency in compensation and benefits.
The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position.
The pay range is based on a full-time equivalent (1.0 FTE) and is reflective of current market data, reviewed on an annual basis. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union.
Review the full complement of benefit options for eligible roles at
Benefits - UChicago Medicine
.
Ingalls Memorial Hospital
as
Patient Scheduler
in the Harvey, IL location of
Central Scheduling Department . This position is a
100% onsite opportunity . You will need to be based in the greater Chicagoland area.
Under the supervision of the Central Scheduling Manager and Group Leaders, is responsible for the daily duties inherent in the scheduling and pre-registration of outpatient diagnostic testing at the Harvey Main Campus, Tinley Park, Flossmoor, and Calumet City.
Essential Job Functions
To work within the service standards.
Treat people with respect
Demonstrate Pride
Respect privacy
Anticipate needs
Reverse negative situation
Listen and communicate
Demonstrate ownership
To support the vision of Ingalls Memorial Hospital and to provide the service of care which
facilitate cost effective operations
Under general supervision completes all hospital and FCC’s scheduled appointments
Establish insurance criteria and selects appropriate insurance plan
Verify insurance and precertification as needed
Obtain/collect patient’s pertinent demographic information
Enter appropriate data accurately into the on-line Information system
Work closely with department personnel such as: Cardiology, MRI, CT, Laboratory and Radiology, etc.
Required Qualifications
High school graduate or equivalent is required
At least 1-2 years of demonstrated clerical and customer service experience as it relates to a hospital environment
Experience in the basic computer software programs
Demonstrated ability to develop others in areas of continuous process improvement, and
customer service, Delivery, and self-directed teamwork
Medical Terminology
Good communication skills
Requires good analytical and problem-solving ability
Requires maturity and ability to appropriately represent the department to other internal and
external customer strong commitment to the development of staff
Previous experience in a health care environment, preferably, Central Scheduling/Call Center,
Physician’s office and/or other related health care experience is desired.
Physical demands include lifting up to and in excess of 20 pounds of force and/or in excess of 10 pounds of force constantly to move objects.
Preferred Qualifications
Knowledge of basic computer software programs
Typing requirement (minimum 25-30 wpm)
Bilingual (Spanish)
Position Details
Job Type: Full Time (1.0FTE)
Shift: Days
Department: Central Scheduling Department
Work Location: Onsite/ Harvey, IL
CBA Code: Non-Union
Why Join Us For nearly a century Ingalls Memorial has pioneered sophisticated clinical care and developed the area's most convenient network of comprehensive outpatient centers, all dedicated to improving the health and wellbeing of the community. Now, partnered with UChicago Medicine, we have expanded our network of expert physicians, convenient facilities and scope of service to speed your healing process and help navigate your path to wellness. A skilled Medical Staff and talented employees dedicated to prevention, diagnosis, treatment and rehabilitation of illness and injury provide a firm foundation for our reputation for quality. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We’re in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you’d like to add enriching human life to your profile, UChicago Medicine Ingalls Memorial is for you. Here at Ingalls, we’re doing work that really matters. Join us!
UChicago Medicine Ingalls Memorial is growing; discover how you can be a part of this pursuit of excellence at:
Ingalls Career Opportunities
UChicago Medicine Ingalls is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.
As a condition of employment, all employees are required to complete a pre-employment physical, background check, drug screening, and comply with the flu vaccination requirements prior to hire. Medical and religious exemptions will be considered for flu vaccination consistent with applicable law.
Compensation & Benefits Overview
UChicago Medicine is committed to transparency in compensation and benefits.
The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position.
The pay range is based on a full-time equivalent (1.0 FTE) and is reflective of current market data, reviewed on an annual basis. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union.
Review the full complement of benefit options for eligible roles at
Benefits - UChicago Medicine
.