Arkansas Staffing is hiring: Medical Receptionist in Pine Bluff

Medical Receptionist Opportunity

We are looking for a meticulous and customer-focused Medical Receptionist to join our team in Pine Bluff, Arkansas. This contract to permanent position offers an excellent opportunity for an individual who thrives in a healthcare environment and enjoys providing exceptional service to patients. In this role, you will play a key part in ensuring smooth administrative operations and maintaining a welcoming atmosphere for all visitors.

Responsibilities:

• Greet patients and visitors warmly, ensuring a positive first impression of the clinic.
• Manage patient scheduling efficiently, coordinating appointments and resolving conflicts as needed.
• Verify medical insurance information and handle prior authorizations accurately and promptly.
• Perform receptionist duties such as answering calls, directing inquiries, and maintaining organized records.
• Assist with administrative tasks to support the clinic's day-to-day operations.
• Communicate effectively with patients about appointment details, insurance coverage, and other relevant information.
• Collaborate with medical staff to ensure seamless workflow and quality patient care.
• Maintain confidentiality and adhere to HIPAA regulations in all interactions.
• Provide support in resolving patient concerns and inquiries professionally.
• Ensure the reception area remains clean, organized, and welcoming.

Requirements:

• Previous experience in a medical receptionist or similar administrative role.
• Strong knowledge of medical insurance verification and prior authorization processes.
• Proficiency in patient scheduling systems and tools.
• Excellent communication and interpersonal skills to interact with patients and healthcare staff.
• Attention to detail and ability to multitask in a fast-paced environment.
• Familiarity with HIPAA regulations and maintaining patient confidentiality.
• Competence in using office software and equipment.
• High school diploma or equivalent; additional certifications in medical administration are a plus.