Sunrise Senior Living
Overview Join to apply for the
Sales Director
role at
Sunrise Senior Living .
All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description. Base pay range:
$38.00/hr - $43.00/hr . Additional compensation:
Commission . Offering a competitive base pay and generous commission structure designed to reward your hard work. Responsibilities
Marketing and Sales
Study the market and create a dynamic, successful Sales Plan. Use discretion and independent judgment in identifying referral sources and determining how much time to devote to particular marketing strategies. Develop strategy for each prospect from initial inquiry through the final decision. Plan each customer interaction. Maintain a thorough working proficiency of Customer Relationship Management lead tracking database. Keep all records current on a computerized lead tracking system. Build customer focused relationships by advancing the lead through the sales process and gaining customer commitment. Ensure that all team members in the community understand that sales is everyone’s responsibility and are knowledgeable and trained in their role of Marketing and Sales. Conduct weekly strategy and advisory meetings with the Executive Director (ED). Submit timely weekly Flash Reports (sales results). Provide marketing and sales leadership to all team members.
Driving Revenue
Strive to meet or exceed targeted occupancy and sales. Leverage multiple revenue drivers (pricing, inventory, services, etc.) that drive the top line.
External Business Development
Generate leads and move-ins from targeted referral sources. Plan and execute monthly presentations to professional referral sources. Identify referral sources through site specific research. Plan call objectives. Articulate the benefits of referring to Sunrise Senior Living. Participate in and provide reporting resources for the monthly Referral Development Committee Meeting. Create and update Quarterly Sales Plan. Conduct bi-annual competitive market research ranking and analysis and accurately report data on the competitor tracking form. Understand competitive opportunities and threats and present strategic alternatives to combat these to the ED and Regional Director of Sales. Demonstrate a strong understanding of the senior care market and Sunrise’s niche in that market, especially the local competitive environment.
Resident Move-In Process
Review and facilitate the Move-In Packet with the resident and/or family. Facilitate and coordinate the Resident Assessment with Resident Care Director (RCD), Assisted Living Coordinator (ALC), Resident Care Coordinator (RCC) and/or Reminiscence Coordinator (RC). Oversee and manage the move-in process as outlined in the Resident Move-In and the Suite Readiness checklists. Ensure all Sunrise and state/province mandated paperwork and forms are completed on or before the move-in date by the family and/or resident. Oversee the resident’s administrative files to ensure they are fully prepared according to Sunrise and state/province specific regulatory requirements. Assist in the presentation and value of Sunrise’s products and services for residents, families, team members, and targeted referral sources. Assist the ED in completing the annual community budget and understand/manage the department budget including labor and other expenses and their impact on the bottom line. Review monthly financial statements and implement plans of action around deficiencies. Process and submit monthly expenses and budget data timely per Sunrise policies and internal controls. Understand the internal cost associated with all Sunrise resident care programs.
Training, Leadership, and Team Member Development
Partner in the delivery and participation in Sunrise University Training and self-study programs. Develop a working knowledge of state/provincial regulations and ensure compliance. Achieve Team Member Engagement goals and lead Engagement Improvement Planning sessions. Attend regular meetings as directed by the Executive Director. Keep abreast of professional developments by reading and attending conferences and training sessions. Maintain compliance in required training to ensure Sunrise standards are met. Perform other duties as assigned.
Core Competencies
Goal achievement oriented Ability to handle multiple priorities Planning and negotiating skills Written and verbal communication and ability to facilitate small group presentations Organizational and time management skills Good judgment, problem solving, and decision-making skills Experience and Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skills, and abilities required. College Degree preferred Successful marketing and sales experience Proficiency in Microsoft Office (Windows, Outlook, Excel) and Sunrise applications with the ability to learn new applications Willingness to work independently with little to no day-to-day supervision As applicable, all Sunrise team members who drive a Sunrise vehicle must review and sign the Driver job description and understand safety duties Ability to work weekends, evenings, and flexible hours to serve customers at peak times About Sunrise Ready to take the next step and make a bigger impact? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. We celebrate the unique ways you bring moments of togetherness and joy to those we serve. Our benefits and growth opportunities provide a career that PositivelyShines with everything you need to reach your goals – at work and in life. Benefits
Medical, Dental, Vision, Life, and Disability Plans Retirement Savings Plans Employee Assistance Program / Discount Program PTO, sick time, and holiday pay Daily Pay offered (U.S. only) Tuition Reimbursement Bonuses may be offered based on position and plan Some benefits have eligibility requirements Pre-employment Requirements Employment is conditioned on completing and passing a drug test, TB test/physical evaluation, and compliance with vaccination requirements as mandated by law. Compensation Disclaimer Selected candidates will be offered compensation based on geographic location, skills, experience, qualifications, and certifications. Apply Apply today to learn why Sunrise Senior Living is a certified Great Place to Work.
#J-18808-Ljbffr
Sales Director
role at
Sunrise Senior Living .
All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description. Base pay range:
$38.00/hr - $43.00/hr . Additional compensation:
Commission . Offering a competitive base pay and generous commission structure designed to reward your hard work. Responsibilities
Marketing and Sales
Study the market and create a dynamic, successful Sales Plan. Use discretion and independent judgment in identifying referral sources and determining how much time to devote to particular marketing strategies. Develop strategy for each prospect from initial inquiry through the final decision. Plan each customer interaction. Maintain a thorough working proficiency of Customer Relationship Management lead tracking database. Keep all records current on a computerized lead tracking system. Build customer focused relationships by advancing the lead through the sales process and gaining customer commitment. Ensure that all team members in the community understand that sales is everyone’s responsibility and are knowledgeable and trained in their role of Marketing and Sales. Conduct weekly strategy and advisory meetings with the Executive Director (ED). Submit timely weekly Flash Reports (sales results). Provide marketing and sales leadership to all team members.
Driving Revenue
Strive to meet or exceed targeted occupancy and sales. Leverage multiple revenue drivers (pricing, inventory, services, etc.) that drive the top line.
External Business Development
Generate leads and move-ins from targeted referral sources. Plan and execute monthly presentations to professional referral sources. Identify referral sources through site specific research. Plan call objectives. Articulate the benefits of referring to Sunrise Senior Living. Participate in and provide reporting resources for the monthly Referral Development Committee Meeting. Create and update Quarterly Sales Plan. Conduct bi-annual competitive market research ranking and analysis and accurately report data on the competitor tracking form. Understand competitive opportunities and threats and present strategic alternatives to combat these to the ED and Regional Director of Sales. Demonstrate a strong understanding of the senior care market and Sunrise’s niche in that market, especially the local competitive environment.
Resident Move-In Process
Review and facilitate the Move-In Packet with the resident and/or family. Facilitate and coordinate the Resident Assessment with Resident Care Director (RCD), Assisted Living Coordinator (ALC), Resident Care Coordinator (RCC) and/or Reminiscence Coordinator (RC). Oversee and manage the move-in process as outlined in the Resident Move-In and the Suite Readiness checklists. Ensure all Sunrise and state/province mandated paperwork and forms are completed on or before the move-in date by the family and/or resident. Oversee the resident’s administrative files to ensure they are fully prepared according to Sunrise and state/province specific regulatory requirements. Assist in the presentation and value of Sunrise’s products and services for residents, families, team members, and targeted referral sources. Assist the ED in completing the annual community budget and understand/manage the department budget including labor and other expenses and their impact on the bottom line. Review monthly financial statements and implement plans of action around deficiencies. Process and submit monthly expenses and budget data timely per Sunrise policies and internal controls. Understand the internal cost associated with all Sunrise resident care programs.
Training, Leadership, and Team Member Development
Partner in the delivery and participation in Sunrise University Training and self-study programs. Develop a working knowledge of state/provincial regulations and ensure compliance. Achieve Team Member Engagement goals and lead Engagement Improvement Planning sessions. Attend regular meetings as directed by the Executive Director. Keep abreast of professional developments by reading and attending conferences and training sessions. Maintain compliance in required training to ensure Sunrise standards are met. Perform other duties as assigned.
Core Competencies
Goal achievement oriented Ability to handle multiple priorities Planning and negotiating skills Written and verbal communication and ability to facilitate small group presentations Organizational and time management skills Good judgment, problem solving, and decision-making skills Experience and Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skills, and abilities required. College Degree preferred Successful marketing and sales experience Proficiency in Microsoft Office (Windows, Outlook, Excel) and Sunrise applications with the ability to learn new applications Willingness to work independently with little to no day-to-day supervision As applicable, all Sunrise team members who drive a Sunrise vehicle must review and sign the Driver job description and understand safety duties Ability to work weekends, evenings, and flexible hours to serve customers at peak times About Sunrise Ready to take the next step and make a bigger impact? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. We celebrate the unique ways you bring moments of togetherness and joy to those we serve. Our benefits and growth opportunities provide a career that PositivelyShines with everything you need to reach your goals – at work and in life. Benefits
Medical, Dental, Vision, Life, and Disability Plans Retirement Savings Plans Employee Assistance Program / Discount Program PTO, sick time, and holiday pay Daily Pay offered (U.S. only) Tuition Reimbursement Bonuses may be offered based on position and plan Some benefits have eligibility requirements Pre-employment Requirements Employment is conditioned on completing and passing a drug test, TB test/physical evaluation, and compliance with vaccination requirements as mandated by law. Compensation Disclaimer Selected candidates will be offered compensation based on geographic location, skills, experience, qualifications, and certifications. Apply Apply today to learn why Sunrise Senior Living is a certified Great Place to Work.
#J-18808-Ljbffr