AVI-SPL
AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. The AVI-SPL Senior Field Service Technician will work in partnership with the Global Helpdesk to provide Service support for customers at customer sites with the end goals of restoring functionality to our customers’ assets while delivering a world-class Customer Service experience.
Perform preventative maintenance visits to help maintain a stable client base
Clean various AV equipment including but not limited ***** camera lenses, monitors and equipment fans, as a part of Preventative Maintenance
Ensure equipment delivery and associated responsibilities for assigned assignments
Field installation of control programs (AMX / Crestron/Firmware) – upload and download capability
Field service support of control programs (AMX / Crestron/etc.) – minor edits (could be with the aid of a programmer), compile, upload and download capability
Intermediate Field service support of networked devices (Routers, IP Protocols, etc.)
Perform service tasks in a timely and quality conscious manner including but not limited *****
pulling cable, installing connectors, mounting projects and hanging ceiling mounts
Assist next level service technicians as needed
Provide client training as needed
Setup and troubleshoot various video codecs and UCC devices
Travel to various job sites required
Perform additional tasks, responsibilities, and projects as needed to support the team and organization, ensuring flexibility in adapting to evolving priorities and objectives
Work hours may vary based on client requirements and may include travel to various locations in support of the account.
This position will generally work on customer sites and may deal with a construction site type of work environment.
Effectively communicate with employees, customers and colleagues
Basic computer knowledge
Knowledge of basic signal flow for audio, video and control
Ability to manage small to medium projects
Ability to solder & crimp connectors
Minor programming capability (AMX/Creston) – changes and troubleshooting
Minimum of a High School Diploma or equivalent preferred
Formal education in Electronics or related field preferred
AMX Networking and Programming Essentials
Crestron Professional installation, programming and configuration
Medical benefits, including vision and dental
Paid holidays and Paid Time Off
Training and professional development opportunities
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor.
Work hours may vary based on client requirements and may include travel to various locations in support of the account.
Perform preventative maintenance visits to help maintain a stable client base
Clean various AV equipment including but not limited ***** camera lenses, monitors and equipment fans, as a part of Preventative Maintenance
Ensure equipment delivery and associated responsibilities for assigned assignments
Field installation of control programs (AMX / Crestron/Firmware) – upload and download capability
Field service support of control programs (AMX / Crestron/etc.) – minor edits (could be with the aid of a programmer), compile, upload and download capability
Intermediate Field service support of networked devices (Routers, IP Protocols, etc.)
Perform service tasks in a timely and quality conscious manner including but not limited *****
pulling cable, installing connectors, mounting projects and hanging ceiling mounts
Assist next level service technicians as needed
Provide client training as needed
Setup and troubleshoot various video codecs and UCC devices
Travel to various job sites required
Perform additional tasks, responsibilities, and projects as needed to support the team and organization, ensuring flexibility in adapting to evolving priorities and objectives
Work hours may vary based on client requirements and may include travel to various locations in support of the account.
This position will generally work on customer sites and may deal with a construction site type of work environment.
Effectively communicate with employees, customers and colleagues
Basic computer knowledge
Knowledge of basic signal flow for audio, video and control
Ability to manage small to medium projects
Ability to solder & crimp connectors
Minor programming capability (AMX/Creston) – changes and troubleshooting
Minimum of a High School Diploma or equivalent preferred
Formal education in Electronics or related field preferred
AMX Networking and Programming Essentials
Crestron Professional installation, programming and configuration
Medical benefits, including vision and dental
Paid holidays and Paid Time Off
Training and professional development opportunities
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor.
Work hours may vary based on client requirements and may include travel to various locations in support of the account.