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City General Manager - Sales & Operations

ZipRecruiter, Chicago, Illinois, United States, 60290

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Job DescriptionJob Description Drive Growth & Lead Innovation General Manager – Vending Route Operations (Chicago) Modern Amenities | Powering Seamless Vending Experiences At

Modern Amenities , we’re not just modernizing vending—we’re building the future of it. We combine smart technology, premium products, and a service-first mindset to empower entrepreneurs and elevate everyday convenience. Our mission? Make high-quality, health-conscious vending experiences available in every community. Now, we’re looking for a dynamic

General Manager

to lead the charge in

Chicago —a market primed for growth. This is a high-impact role focused on

strategic sales expansion (75%)

and

operational excellence (25%) . If you're a self-starter with a builder’s mindset, this is your chance to shape the local future of automated retail. Why You’ll Love This Role Be the Growth Engine Lead the expansion of our vending network across Chicago by identifying and securing high-value locations. Lead with Purpose & Autonomy Own local operations from business development to logistics—your results speak for themselves. Wear Multiple Hats, Drive Big Results Oversee every part of the business: client relationships, inventory, warehouse, fulfillment, and team coordination. Thrive in a Fast-Paced, Startup Environment Be part of a nimble, ambitious team that values initiative, speed, and innovation. Earn What You’re Worth Enjoy a competitive base salary

plus performance-based bonuses

and clear advancement opportunities. What You’ll Do Business Development & Strategic Growth Identify, pitch, and close new vending location partnerships.

Respond to inbound interest while driving outbound lead .

Build and manage a robust pipeline of growth opportunities.

Client Relationship Management Deliver exceptional service and support to partners.

Identify upsell opportunities and increase client retention.

Performance & Data Analysis Track route sales, inventory movement, and operational KPIs.

Use reporting and insights to guide decisions and optimize performance.

Inventory & Fulfillment Oversight Forecast and place orders based on machine data and route trends.

Coordinate warehouse team to ensure timely and accurate replenishment.

Warehouse & Route Optimization Maintain a clean, efficient, and organized warehouse environment.

Continuously refine fulfillment, servicing, and routing systems.

Customer Experience & Support Resolve machine, payment, or refrigeration issues quickly and professionally.

Handle escalations with urgency and a service-first attitude.

Financial & Operational Oversight Manage local expenses, cash flow, and reporting.

Ensure accurate revenue sharing and documentation.

Who You Are Experienced Operator:

1–3 years in operations, logistics, or general management. Background in vending, franchise, or retail is a strong plus.

Detail-Oriented & Dependable:

You believe the small things drive big results.

Organized & Proactive:

You juggle tasks and people with ease.

Strong Communicator:

Confident, clear, and professional in every interaction.

Tech- & Financially-Savvy:

Familiar with inventory systems and basic financial management.

Resourceful Problem-Solver:

You take initiative and find smart solutions fast.

Mobile in Chicago:

You have a valid driver’s license and are comfortable traveling locally.

Compensation & Perks Competitive Base Salary

– Commensurate with experience and proven performance

Performance Bonuses

– Earn more when you grow more

Career Advancement

– Real opportunities to grow with a fast-scaling company

Work Environment This is a hybrid field-based and warehouse-based role, operating out of our Chicago facility. You’ll regularly travel throughout the city to manage routes, visit locations, and build local relationships. Ready to Build Something Big? If you're a hands-on, results-driven leader who thrives in dynamic environments—and you're excited to drive real, local impact— we want to hear from you . What Happens Next Qualified candidates will complete a short sales and leadership assessment, followed by interviews with our senior team. We value your time and keep our process efficient, transparent, and engaging. Modern Amenities is an Equal Opportunity Employer We’re proud to foster a diverse, inclusive workplace where every background is welcomed, every voice is heard, and every team member is set up to thrive.

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