Senior Applications Engineer

Job Details

Job Location : Corporate Headquarters - Charlotte, NC

Position Type : Full Time

Education Level : High School

Salary Range : Undisclosed

Travel Percentage : Up to 30%

Job Category : Engineering

Description

Primary Purpose and Function:

• Technically support Sales and Distribution in line with the Corporate business model and mission statement.
• Support a variety of tasks as outlined in the "RES" Request for Engineering Services.
• Focus on Mill Products - 4 and 5 Axis Machines and Laser EX Integrations.

Responsibilities:

• Technical Support - OAC Sales, Distributor Sales, Applications and Service, including Answer man and CRM's.
• Technical Support - new products, features and functions (internal and external). Focus on high-end products (4 and 5 axis capability) and machines with Laser Integration.
• Customer Training - first-time installation of machines in a territory, high-tech products, automation, gantries, multi-function lathes.
• Demonstrations/Test Cuts - customer specific, shows and events at OAC and the Tech Centers.
• Post Sale Project Support - Turnkeys, Run-offs, Distributor requests, visits related to technical issues, process issues, and machine performance.
• Prepare and provide turnkeys, machine specifications, and cycle time estimates.
• Documentation - demo reports, trip reports, technical reports, Application Bulletins.
• Showroom and machine maintenance - installation and preparation of machines to ship.
• Travel in support of the duties/task listed above.

Qualifications

• High School or Equivalent
• License/ Certificate
• Trade School
• Associates Degree (Preferred)
• Bachelor’s Degree (Preferred)
• Math, PC Skills, Communications and report writing
• SME, Manufacturing/Machining Experience
• Manufacturing - Machine Tool
• Familiar with components being machined/processed in various industries - Oil/Energy, Aerospace, Construction, Fluids and/or Medical.
• Familiarity with modern CNC machines and controls (preferably Okuma)
• Familiarity with current cutting tools.
• Familiarity with a wide range of manual and hydraulic work holding.
• Familiarity with robotic systems.
• Familiarity with SPC.
• Familiarity with PC applications - CAD/CAM, AOT, CAS, 3DVM, VeriCut and Modeling software.
• Ability to write documents, reports, and presentations.