Relais & Châteaux USA/Canada
Other
We are seeking a professional and friendly Front Desk Agent to join our team in Lake Placid, United States. As the first point of contact for our guests, you will play a crucial role in ensuring a positive and memorable experience for all visitors to our establishment. Welcome and greet guests upon arrival, providing a warm and professional first impression Manage efficient check-in and check-out procedures, ensuring accuracy and attention to detail Handle guest inquiries and requests promptly and courteously, demonstrating excellent customer service skills Coordinate with various hotel departments to fulfill guest needs and resolve any issues Process payments and manage cash transactions accurately Assist with luggage handling and provide information about hotel amenities and local attractions Support the hotel's shuttle service operations when required Maintain a clean and organized front desk area Perform administrative tasks such as answering phones, managing reservations, and updating guest information Assist with night audit procedures and administrative closing operations as needed
We are seeking a professional and friendly Front Desk Agent to join our team in Lake Placid, United States. As the first point of contact for our guests, you will play a crucial role in ensuring a positive and memorable experience for all visitors to our establishment. Welcome and greet guests upon arrival, providing a warm and professional first impression Manage efficient check-in and check-out procedures, ensuring accuracy and attention to detail Handle guest inquiries and requests promptly and courteously, demonstrating excellent customer service skills Coordinate with various hotel departments to fulfill guest needs and resolve any issues Process payments and manage cash transactions accurately Assist with luggage handling and provide information about hotel amenities and local attractions Support the hotel's shuttle service operations when required Maintain a clean and organized front desk area Perform administrative tasks such as answering phones, managing reservations, and updating guest information Assist with night audit procedures and administrative closing operations as needed