Housing Works
Human Resources Director for Employee Relations and Labor
Housing Works, New York, New York, us, 10261
Overview
The Director of Employee Relations and Labor position is responsible for overseeing employee and labor relations functions, with a focus on ensuring consistent and fair application of workplace policies, procedures, and the Collective Bargaining Agreement (CBA). Primary duties include managing employee relations matters, conducting investigations into workplace concerns, handling grievances, and supporting managers in interpreting and applying the employee handbook and CBA. The role serves as a key resource for supervisors at all levels, helping to navigate workplace issues and ensure compliance with labor regulations and internal policies. Responsibilities
Responsible for Agency compliance with Federal and State legislation pertaining to all personnel matters. Prepares, recommends, and maintains records and procedures for controlling personnel transactions and reporting personnel data. Serves as EEO specialist. Lead and manage thorough, impartial investigations into misconduct, harassment, retaliation, and policy violations—interviewing witnesses, gathering evidence, documenting findings, and recommending resolutions. Administer grievance process under the Collective Bargaining Agreement (CBA), serving as internal hearing officer and representing management in arbitration. Act as primary liaison with union leadership; facilitate ongoing labor management meetings, address inquiries, and tackle emerging issues collaboratively. Develop and implement a consistent discipline framework rooted in fairness, progressive steps, transparency, and restorative practices. Collaborate with legal/compliance to proactively identify organizational risks (e.g. unfair labor practices, discrimination) and design procedures to prevent them. Develop, revise, and enforce HR policies and procedures to align with federal, state, local laws (EEO, FMLA, ADA, NLRA), CBA terms, and internal standards. Ensure daily application of CBA provisions—seniority, discipline, promotions, wages, leave, etc.—and provide interpretive guidance to managers. Partner with HR, compliance, and leadership to ensure unified application of employee relations practices across departments. Proposes, publishes, and administers personnel policies, in collaboration with VP and SVP of HR. Maintain robust documentation systems for investigations, grievances, disciplinary actions, training records, and labor communications. Maintains permanent personnel records. Other functions
Serve as a trusted advisor to senior leadership and supervisors in handling employee relations issues, CBA interpretation, discipline, and conflict coaching. Produce periodic reports on grievance trends, investigation outcomes, disciplinary actions, and risk hotspots to inform leadership and guide continuous improvement. Ensure compliance with labor laws (e.g., NLRA, NLRB rulings), duty of fair representation, and non-retaliation requirements; respond to external charges or audits. Design and deliver training on labor relations, CBA provisions, investigation best practices, conflict resolution, and legal compliance. Lead change initiatives related to updated policies, CBA renewals, or evolving compliance obligations. Represent Housing Works in at-step hearings, arbitration, and external agency engagements (NLRB, municipal/state labor boards). Compensation
Compensation Range: $95,000 - $105,000 yearly commensurate with experience Benefits
We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and textbooks. Seniority level
Director Employment type
Full-time Job function
Human Resources Industries Note: This refined description focuses on the core responsibilities, qualifications (implied by duties), and details relevant to the role at Housing Works. Irrelevant listings and extraneous content have been removed.
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The Director of Employee Relations and Labor position is responsible for overseeing employee and labor relations functions, with a focus on ensuring consistent and fair application of workplace policies, procedures, and the Collective Bargaining Agreement (CBA). Primary duties include managing employee relations matters, conducting investigations into workplace concerns, handling grievances, and supporting managers in interpreting and applying the employee handbook and CBA. The role serves as a key resource for supervisors at all levels, helping to navigate workplace issues and ensure compliance with labor regulations and internal policies. Responsibilities
Responsible for Agency compliance with Federal and State legislation pertaining to all personnel matters. Prepares, recommends, and maintains records and procedures for controlling personnel transactions and reporting personnel data. Serves as EEO specialist. Lead and manage thorough, impartial investigations into misconduct, harassment, retaliation, and policy violations—interviewing witnesses, gathering evidence, documenting findings, and recommending resolutions. Administer grievance process under the Collective Bargaining Agreement (CBA), serving as internal hearing officer and representing management in arbitration. Act as primary liaison with union leadership; facilitate ongoing labor management meetings, address inquiries, and tackle emerging issues collaboratively. Develop and implement a consistent discipline framework rooted in fairness, progressive steps, transparency, and restorative practices. Collaborate with legal/compliance to proactively identify organizational risks (e.g. unfair labor practices, discrimination) and design procedures to prevent them. Develop, revise, and enforce HR policies and procedures to align with federal, state, local laws (EEO, FMLA, ADA, NLRA), CBA terms, and internal standards. Ensure daily application of CBA provisions—seniority, discipline, promotions, wages, leave, etc.—and provide interpretive guidance to managers. Partner with HR, compliance, and leadership to ensure unified application of employee relations practices across departments. Proposes, publishes, and administers personnel policies, in collaboration with VP and SVP of HR. Maintain robust documentation systems for investigations, grievances, disciplinary actions, training records, and labor communications. Maintains permanent personnel records. Other functions
Serve as a trusted advisor to senior leadership and supervisors in handling employee relations issues, CBA interpretation, discipline, and conflict coaching. Produce periodic reports on grievance trends, investigation outcomes, disciplinary actions, and risk hotspots to inform leadership and guide continuous improvement. Ensure compliance with labor laws (e.g., NLRA, NLRB rulings), duty of fair representation, and non-retaliation requirements; respond to external charges or audits. Design and deliver training on labor relations, CBA provisions, investigation best practices, conflict resolution, and legal compliance. Lead change initiatives related to updated policies, CBA renewals, or evolving compliance obligations. Represent Housing Works in at-step hearings, arbitration, and external agency engagements (NLRB, municipal/state labor boards). Compensation
Compensation Range: $95,000 - $105,000 yearly commensurate with experience Benefits
We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and textbooks. Seniority level
Director Employment type
Full-time Job function
Human Resources Industries Note: This refined description focuses on the core responsibilities, qualifications (implied by duties), and details relevant to the role at Housing Works. Irrelevant listings and extraneous content have been removed.
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