Robotics Systems Engineer, Amazon Robotics Deployment Engineering Job at Amazon

Robotics Systems Engineer, Amazon Robotics Deployment Engineering

Job ID: 3054843 | Amazon.com Services LLC

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Overview

Working at Amazon Robotics. We are a smart team of doers applying industry-leading advances in robotics and software to solve real-world challenges and transform customer experiences. We invent improvements every day as Amazon Robotics and provide the tools to invent with us in rewarding, fulfilling, and fun ways.

Responsibilities

• The System Engineer plays a crucial role in the Amazon Robotics deployment team, overseeing installation, troubleshooting, integration, and commissioning of Amazon Robotics equipment in new and existing fulfillment centers (FCs).
• Deploy robotic equipment, including working with mechanical systems, electrical, configuring networking, and coordinating software systems.
• Collaborate with a team of 1-5 engineers and an on-site project manager to provide technical oversight on the installation of both third-party and Amazon-designed robotics equipment.
• Coordinate with various stakeholders (third-party installers, contracted engineers, construction, hardware, software, IT, and partner teams) and communicate effectively with internal and external partners and customers.
• Demonstrate independent initiative to identify and solve problems in real time during deployments and drive continuous improvement initiatives to prevent recurrences.
• Deploy robotic systems across product life-cycle phases, lead development of process documentation for new products, and modify existing processes.
• Recognize process gaps and take ownership of developing solutions; travel across the US (60–75% travel, with international opportunities available) and potentially relocate to Seattle, Boston, or Austin as required.
• When required, lead projects and teams, ensuring 75% travel, valid US driver’s license, and readiness for field-based work in construction or warehouse environments.

Requirements  (Critical Skills)

• Ability to read and develop technical documentation and process instructions.
• Ability to handle multiple competing priorities in a fast-paced environment.
• Willingness to work primarily in construction or warehouse environments in a field-based role.
• Proficiency in standard office software tools and processes.
• Strong foundational knowledge in robotics or complex electro-mechanical and networked engineering, including knowledge of robotic systems, components, and software.
• Strong bias toward taking independent initiative while reporting efforts to leadership.
• Excellent verbal and written communication skills to clearly explain technical concepts to customers and internal stakeholders.
• Ability to work with cross-functional teams.
• Ability to capture lessons learned and drive technical continuous improvement projects.
• Ability to function independently and manage a team of 1-5 engineers and related trades during deployments.
• Ability to coordinate with multiple internal and external stakeholders to resolve cross-functional deployment issues.
• Ability to oversee and resolve escalations during robotics deployment, including quality hand-off, live order testing, site acceptance testing, operational readiness testing, and monitoring system performance.
• Responsible for delivering projects by owning key KPIs around on-time delivery, cost, quality, safety, and sustainability.
• Understanding of data collection, reporting processes, and ability to make data-driven decisions.

Key Job Responsibilities

• Support and guide installation of robotic technologies at Amazon fulfillment centers. Develop detailed knowledge of robotic operation and guide installation, commissioning, and troubleshooting on site and remotely. Scopes vary and include heavy travel to live warehouses and new construction sites. Generate and implement continuous improvement ideas and lead teams of other engineers on projects.

A Day in the Life

Amazon offers a full range of benefits for you and eligible family members. Benefits vary by location, hours, employment status, and job type. Regular, full-time employees generally receive these benefits: Medical, Dental, Vision coverage; Maternity and Parental Leave options; Paid Time Off (PTO); 401(k) plan. If you are not sure a qualification describes you exactly, we’d still love to hear from you. Amazon values diverse backgrounds and skills. If you’re passionate about this role and want to make an impact, please apply.

About the Team

The Robotics Deployment Engineering team consists of field deployment teams for Amazon's robotic warehouse systems. Teams travel frequently and work across overlapping projects to complete deployment scopes and continuously improve processes.

BASIC QUALIFICATIONS

• BS degree in Engineering or a closely related STEM field.
• Experience working on mechanical, electrical, IT networked, or software systems.
• Understanding of data collection, reporting processes, and ability to make data-driven decisions.
• Ability to read technical drawings and/or CAD models to resolve on-site clash issues using 3D clash detection reports.
• Ability to troubleshoot robotics systems to resolve escalations including quality hand-off, live order testing, site acceptance testing, operational readiness testing, and monitoring system performance.
• Ability to read and develop technical documentation and process instructions.
• Ability to handle multiple competing priorities in a fast-paced environment.
• Willingness to work in construction or warehouse environments and travel extensively across the US and potentially internationally.
• Must be proficient in standard office software tools and processes.

PREFERRED QUALIFICATIONS

• 1-3 years of experience in field engineering, construction, manufacturing, or warehouse environment.
• Experience with hardware integration or complex mechanical-electrical or networked industrial equipment.
• Ability to use data to drive decision-making processes.
• Practical understanding of network fundamentals (DNS, DHCP, TCP/IP, routing, switching, HTTP).
• Ability to take independent initiative when presented with a business need.
• Knowledge of robot-specific experiences (Fanuc, ABB); Allen Bradley PLC experience. C++, Python, Java, etc.
• Amazon is an equal opportunity employer and does not discriminate on protected veteran status, disability, or other legally protected status.
• Inclusive culture and accommodations during the application/hiring process are available; visit amazon.jobs accommodations for more information.
• Compensation information: base pay ranges and total compensation context are provided; match to geographic market and experience. For more information, visit aboutamazon.com/workplace/employee-benefits.
• This position will remain posted until filled. Applicants should apply via our internal or external career site.
• Amazon is an equal opportunity employer and does not discriminate on protected veteran status, disability, or other legally protected status.