Network Infrastructure Engineer I , Amazon Dedicated Cloud (NIDD) Job at Amazon

Overview

Job ID: 3080203 | Amazon Data Services, Inc. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We’re the people who keep the cloud running, supporting all AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure continual access to innovation. We work on challenging problems with thousands of variables impacting the supply chain. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate across AWS to deliver high safety and security standards while providing scalable capacity at the lowest possible cost, and you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

AWS is looking for a Network Infrastructure Engineer to build Amazon Dedicated Cloud regions as part of our Infrastructure Operations team. As dedicated cloud regions expand, Infrastructure Operations seeks builders to scale network systems to stay ahead of customer demand. As a Network Infrastructure Engineer, you will work in a dynamic environment to drive stability and sustainability of next‑generation networks and help automate and scale our network. Responsibilities include scaling support of several data center locations and day‑to‑day capacity management. Engineers will work closely with internal customers and external vendors to facilitate smooth project execution as directed by Technical Program Managers.

The ideal candidate should be autonomous, highly detail oriented, with strong written and verbal communication skills and substantial experience in supporting large‑scale, enterprise‑class networks. Excellent network implementation and troubleshooting skills, along with a proven documentation methodology, are required. The ability to work in a fast‑paced, collaborative environment is essential. In addition to providing top‑tier management and support of Amazon’s vast network infrastructure, Network Infrastructure Engineers are expected to build or enhance tools, develop best practices, refine operational procedures, and think proactively.

This position requires that the candidate be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.

Key job responsibilities

• Clearly communicate project status and blockers to leadership and project management.
• Perform device build and cabling validation activities.
• Manage cabling vendor activities and perform quality assurance activities.
• Support Network Engineering deployment activities during scheduled change management windows and participate in migration (possibly off business hours), basic configuration and rollout of new or upgraded hardware.
• Complete customer requests via Remedy trouble ticketing system.
• Troubleshoot networking, routing and interconnectivity issues, including device configuration and low‑level application interaction. Deliver simple, sustainable and repeatable solutions and processes.
• Manage work and priorities through ticketing system and workflow; collaborate with stakeholders to remove project obstacles.
• Travel within geographical work area is required; up to 40% travel outside traditional work area may be required, possibly including international travel, with experience in small project scopes and ambiguous details in a relevant environment.

A day in the life includes attending meetings, creating and executing change management activities in the data centre, deploying hardware, connecting cabling, troubleshooting links, updating tickets, collaborating with peers across AWS, and finding new ways to improve for customers.

About the team

Why AWS: Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continue to innovate—customers range from startups to Global 500 companies rely on our robust suite of products and services.

Amazon values diverse experiences. If you do not meet all preferred qualifications, we encourage you to apply. If your career is just starting or follows a nontraditional path, or includes alternative experiences, don’t let it stop you from applying.

We value work‑life harmony. Flexibility is part of our culture. When supported at work and at home, there’s nothing we can’t achieve in the cloud.

Here at AWS, it’s in our nature to learn and be curious. Our employee‑led affinity groups foster inclusion. Ongoing events and learning experiences inspire us to embrace our differences.

We’re raising our performance bar as we strive to be Earth’s Best Employer. You’ll find knowledge‑sharing, mentorship, and other resources to develop professionally. This position will remain posted until filled. Applicants should apply via our internal or external career site.

BASIC QUALIFICATIONS

• Current, active US Government Security Clearance of TS/SCI with Polygraph
• Knowledge of network cabling, optic types, and test equipment (e.g., VFL, power meter, OTDR)
• General understanding of data center infrastructure components and sub‑components
• 3–5+ years of mid‑level and/or enterprise experience as a technician or engineer; or an equivalent combination of education and experience

PREFERRED QUALIFICATIONS

• Certifications such as CCNA, CCNP, or JNCIA
• BS in Information Systems or Computer Science and/or relevant certifications
• Understanding of infrastructure technologies, including routers and switches, and common networking protocols (BGP, OSPF)
• Knowledge of network cabling, optic types, and test equipment (e.g., VFL, power meter, OTDR)
• General understanding of data center infrastructure components and sub‑components

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $83,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on factors including market location, knowledge, skills, and experience. Amazon is a total compensation company; depending on the position offered, equity, sign‑on payments, and other forms of compensation may be provided as part of a total package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Important FAQs for current Government employees

Before proceeding, please review the following FAQs

https://www.amazon.jobs/en/faqs#faqs-for-us-government-employees

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.