Warehouse Supervisor Job at Johnstone Supply in Summerville

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The Warehouse Supervisor is a hands-on, hourly (non-exempt) leadership role responsible for overseeing daily warehouse operations and assigned processes. This position supports the Warehouse Manager and/or Branch Manager in ensuring efficient and effective workflow across the warehouse. The Supervisor will actively participate in all warehouse activities as needed, including receiving, order fulfillment, stock replenishment, customer will-call, and inventory cycle counts, while providing guidance and oversight to the team. Johnstone customers are professional technicians and contractors who rely on our product selection, expertise, and service. Johnstone is growing, and so can you.

Responsibilities

• Ensures the accuracy of inventory by participating in system or user-directed cycle counts. Verifies discrepancies and inputs correct counts into the RF Warehouse Management System.
• Under guidance from the Warehouse or Branch Manager, lead the physical inventory process and complete all related tasks.
• Primarily responsible for inventory control functions, including training staff and supporting receiving and cycle count activities.
• Complies with and maintains all company inventory protocols and standards. Reports discrepancies, identifies efficiencies, and communicates changes or adjustments needed.
• Replenishes stock using material handling equipment or manual methods with RF scanners; includes replenishment for picking stock, bin boxes, carton facing, pallet storage, product rotation, and checking for product mixing.
• Delivers positive customer service by ensuring accurate inventory and providing staff training and support. Demonstrates exceptional service and guides others through example and follow-up support.
• Resolves problems by working cooperatively with coworkers and supervisors.
• Maintains and exceeds department standards for accuracy, efficiency, and customer service.
• Maintains a safe work environment by following safety rules and keeping the warehouse clean.
• May act in the absence of the Warehouse Manager as assigned.
• Assists with and may directly supervise warehouse staff, including scheduling, directing activities, inbound/outbound shipments, inventory control, and supporting safety, quality, and efficiency initiatives.
• Performs other responsibilities as assigned for the smooth operation of the branch.

Position Requirements

• High School diploma or GED.
• Minimum of 24 months warehouse or logistics experience.
• Solid knowledge of HVAC/R products with experience in inventory control preferred.
• Strong working knowledge of the company’s operating system and technical systems.
• Ability to drive a forklift and operate other warehouse equipment.
• Valid driver’s license and ability to drive as needed.
• Motivational qualities with supervisory experience.
• Proficiency with personal computers; working knowledge of RF scanners and the company business system.
• Ability to perform basic arithmetic and work with numbers.
• Strong communication skills to resolve problems and achieve results.
• High attention to detail and organized work processes.
• Ability to work with others and motivate the warehouse team toward the mission.
• Desire to support customers, employees, and the company as a whole.

Benefits

• Paid Time Off (PTO) – 3 weeks for individual contributors and 4 weeks for leaders
• Safe Harbor 401(k) with employer match up to 5% of base pay, immediately vesting
• Holiday pay and employer-subsidized medical, dental, and vision plans
• Employer-paid life insurance and long-term disability; voluntary disability, accident, and critical illness options
• Parental time off, telehealth, and flexible spending accounts
• Wellness rewards, EAP, and various insurance and scholarship programs
• Employee discounts and referral programs
• Bi-weekly pay and opportunities for scholarship funds

EOE & E-Verify Participating Employer.