Synectics Inc.
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Responsibilities
- The Patient Services Representative I (PSR I) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions.
- The PSR I draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
- The PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.
- The PSR I will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.
- Under the direction of the area supervisor, perform daily activities accurately and on time.
- Maintain a safe and professional environment.
- Perform forensic and clinical specimen collection and processing duties following established practices and procedures.
- Maintain required records and documentation.
- Demonstrate organizational commitment and promote a positive image to patients, clients, employees, and the public.
Minimum Requirements
- High school diploma or equivalent.
- Medical training: medical assistant or paramedic training preferred.
- Ability to provide quality, error-free work in a fast-paced environment.
- Ability to work independently with minimal supervision.
- Excellent phlebotomy skills, including pediatric and geriatric.
- Phlebotomy certification preferred (Required in California, Nevada, and Washington).
- Minimum of 6 months of experience; 1+ years preferred.
- Customer service experience in retail or service environment preferred.
- Keyboard/data entry experience required.
- Candidates should reside within a 20-25 min commute to ensure ability to travel for coverage.
- Shift: M-F 6am to 2:30pm EST, rotating Saturdays 6:30am to 11:30am EST.
Benefits
- Healthcare Insurance: Coverage through BlueCross BlueShield of Illinois, eligibility after 60 days of full-time employment, subsidized premiums.
- Dental Insurance: Through MetLife, eligibility after 60 days.
- Vision Insurance: Through VSP, eligibility after 60 days.
- 401(k) Plan: Enrollment opportunities on specific dates, for employees 21 and older.
- Technical Certification Bonus: Up to $500 for approved professional certifications, awarded 90 days after documentation is received.
Additional Information
- Seniority level: Entry level
- Employment type: Contract
- Job function: Science
- Industries: Staffing and Recruiting