The Opportunity
Responsible for the efficient and effective collection of plasma from donors by performing venipuncture, monitoring the pheresis process and following Standard Operating Procedures (SOPs).
You will report to the Assistant Center Manager.
The Role
- In compliance with SOPs perform all aspects of the pheresis procedure and plasma collection, including donor set-up, donor monitoring and donor disconnect.
- In compliance with SOPs and FDA guidelines, perform venipuncture on donors to begin pheresis process.
- Evaluate vein performance of the donor to identify possible problems; make necessary corrections to expedite donation time and ensure product quality and donor safety. Ensure donation process is efficient and make adjustments when necessary to provide a positive donor experience.
- Educate new donors on the use of therapeutic products made from donated plasma when appropriate. Explain the screening process, health screening tests performed, appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensure all donor questions are answered timely, accurately and professionally.
- Maintain alertness to any reaction by donors and assist with reactions or notify appropriate staff.
- Use a Personal Digital Assistant (PDA) to record incidents during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.
- Perform calibrations and verify that maintenance has been performed as outlined in the SOPs. Respond to and resolve complex equipment alarms or donor issues.
- Troubleshoot equipment failures. Create incident documentation, remove and/or replace equipment from service.
- Monitor donor flow on the donor floor to assure continuous turnover. Alert Group Leader or Supervisor of donor flow issues.
- Collect arm samples or whole blood samples from donors for testing.
- Ensure accurate recording of donor data in the electronic donor information management system as outlined in the SOPs.
- Understand policies and procedures associated with hyper immune programs at the center if applicable.
- Maintain a clean, efficient work environment and ensure sufficient operating supplies and forms are available as needed. Follow all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promote safety in all actions. May conduct routine audits of internal procedures and documentation.
- Maintain confidentiality of all personnel, donor and center information.
- May be cross-trained in other areas to meet the needs of the business.
- Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.
- Perform other job-related duties as assigned.
Your skills and experience
Education
High school diploma or equivalent required
Experience
- Minimum twelve (12) months experience in a medical or health care environment preferred or equivalent combination of education and experience
Working Conditions
(physical & mental requirements)
- Ability to complete routine forms or conduct routine oral communications
- Understands, remembers and communicates routine, factual information
- Must be able to see and speak with customers and observe equipment operation
- Occasionally perform tasks while standing and walking up to 100% of time
- Reach, bend, kneel and have high level of manual dexterity
- Occasionally be required to lift and carry up to 25 pounds
- Fast paced environment with frequent interruptions
- Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens
- Required to wear Personal Protective Equipment while performing specific tasks or in certain areas
- Required to work overtime and extended hours to support center operational needs
Our Benefits
For more information on CSL Plasma benefits visit the benefits page.
About CSL Plasma
CSL Plasma operates one of the world’s largest and most sophisticated plasma collection networks, with over 350 plasma collection centers in the U.S., Europe and China. Headquartered in Boca Raton, Florida, CSL Plasma is a subsidiary of CSL Behring, a global biotherapeutics business and a member of CSL. Plasma collected at CSL Plasma facilities is used by CSL Behring for the sole purpose of manufacturing lifesaving plasma-derived therapies for people in more than 100 countries. The parent company, CSL, headquarted in Melbourne, Australia, employs 32,000 people.
We want CSL to reflect the world around us
At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. Learn more about inclusion and belonging.
Do work that matters at CSL Plasma!