Overnight Houseman/Valet Job at Woodbury Corporation in Lincoln

Overview

Join to apply for the Overnight Houseman/Valet role at Woodbury Corporation.

Shifts are overnight 10pm-6am. Full and part-time positions available.

Responsibilities

• Extend a warm, friendly welcome to arriving guests.


• Carefully and efficiently park, secure, and retrieve vehicles.


• Maintain the cleanliness of hotel public guest areas and public restrooms.


• Assist with washing, folding and stocking linens.


• Deliver guest-requested amenities.


• Respond helpfully to guest questions about the property, getting around and nearby happenings.


• Graciously assist guests with issues arising out of the parking experience.

Benefits

• 401(k)


• Employee discounts


• Paid time off

Info

• Shifts are overnight 10pm-6am. Full and part-time positions available.


• Must have a Valid Driver's License with a clean driving record.

Guest Services

• Responsible for completing required brand training.


• Contributes to the achievement of hotel goals for guest satisfaction.


• Provides information and assistance to hotel guests regarding the local area and hotel amenities.

Operations

• Performs daily cleaning of all public areas and back of house and maintains adequate stock of supplies.


• Reports maintenance issues located in guestrooms or public areas to maintenance to ensure guest satisfaction.


• Maintains a clean and organized work environment in housekeeping areas and on the houseman cart.


• Follows all hotel lost and found procedures.


• Ensures trash and debris are removed from the property and out of guests’ sight.


• Maintains elevator cleanliness, pool and fitness facility towel stock, and proper glassware sanitation.


• Communicates inventory or supply needs to Housekeeping for ordering.


• Assists with room attendant or laundry operations as needed.


• Completes special projects as required (carpet cleaning, upholstery cleaning, tile and grout cleaning, etc.).


• Follows hotel Do Not Disturb procedures.


• Maintains a well-stocked and maintained houseman cart.


• Reports maintenance or repair issues to the appropriate manager promptly.


• Supports cost control and loss prevention efforts as appropriate.

Safety and Security

• Identifies and reports safety hazards and security concerns; takes immediate action as needed.


• Remains vigilant and reports suspicious activity to ensure safety of guests and staff.


• Follows MSDS instructions and privacy standards for guest and associate information.


• Adheres to key control and emergency procedures as required.

General Duties and Expectations

• Manages time effectively to accomplish tasks and action plans.


• Adheres to attendance policies and punctuality.


• Maintains professional appearance and demeanor with guests, associates and vendors.


• Complies with brand standards and demonstrates respect, integrity and sound judgment in interactions.

Physical Demands

Regularly walk, use hands, reach, and talk or hear. May lift up to 20 pounds; occasionally more than 50 pounds. Vision requirements include close, distance, color, peripheral, depth perception, and the ability to adjust focus.

Minimum Qualifications

• Prior experience related to the above duties is helpful but not required.


• Must be at least 21 years of age for insurance purposes.


• Must have a clean driving record for insurance purposes.


• Must be neat, professional and well-groomed.


• Must possess good organization/time management skills.


• Must be dependable and reliable.


• Must be able to work with little supervision.


• Must be able to work in a fast-paced environment.


• Must be able to stand for extended periods.


• Must be in good physical condition with ability to push, pull, reach, stoop, and handle; lift up to 20 pounds (and more as required).


• Able to relate well to hotel guests and co-workers; able to work as part of a team; able to learn quickly; able to follow oral and written instructions.

Performance Expectations

• Maintain an attitude focused on guest satisfaction and brand standards.


• Respond promptly to guest needs and ensure public areas meet cleanliness and safety expectations.


• Contribute to safety and security of guests, associates and assets while providing a welcoming environment.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other