Phlebotomy Technician - Laboratory Job at Mercy Cedar Rapids in Cedar Rapids

This position supports Mercy's philosophy of patient centered care by providing timely and accurate specimen collection and other laboratory support functions. The Phlebotomy Technician exhibits compassion towards our patients, provides outstanding customer service, and demonstrates professional behavior.

Job Duties

Participates in off-site collections and rotate to lab locations outside the hospital as required

Receives specimens into the laboratory and delivers to proper locations

Answers incoming phone calls and places outgoing phone calls in a timely manner using proper phone etiquette

Perform specimen collection, including phlebotomy, respiratory swabs, and skin tests, with skill and compassion

Assists with education and trains new staff and students

Uses laboratory information system access information and enter information

Actively seeks and identifies opportunities for process improvement

Maintains and improves skills by participating in at least one continuing education activity annually

Prioritizes workload to ensure timely collection of patient samples

Communicates effectively and professionally with physicians, nurses, other medical personnel, patients, and families

Follows laboratory procedures for specimen collection, order entry, specimen receiving, and all other duties

Properly identifies patients and samples during the pre-analytical, analytical, and post-analytical phases of testing

Ensures that accurate and clinically relevant information is communicated with patients, their families, and co-workers at hand-offs and other times as needed. Take all measures necessary to ensure that the appropriate and involved parties have communicated necessary information in order to allow for the best possible patient outcome

Knowledge, Skills and Abilities

Knowledge of specimen collection procedures, including venipuncture, capillary collection, TB placement, and respiratory swabs

Knowledge of different patient populations and their needs, including neonatal, pediatric, geriatric, and trauma

Ability to work quickly and efficiently under pressure without sacrificing quality

Ability to multitask, prioritize, and work with interruptions

Skill to use the laboratory information system (LIS)

Ability to detail-oriented

Ability to complete appropriate documentation and paperwork clearly and completely

Exhibits outstanding customer service to patients, families and colleagues.

Professional Experience

Experience preferred, but not required.

Education

High School Diploma or equivalent strongly preferred. Relevant experience to be considered in lieu of a degree.

Preferred: Graduate of a phlebotomy training program or medical assisting program.

Licensure, Certification, Registration

Preferred - one of the following:

American Society for Clinical Pathology (ASCP), PBT (ASCP)

American Medical Technologists (AMT, RPT (AMT)

National Healthcareer Association (NHA), CPT (NHA)

About the company

656 Mercy Medical Center is a Catholic hospital in Cedar Rapids, Iowa.

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