Phlebotomy - Phlebotomist II Job at Equiliem in Charlotte

Overview

Is Covid Vaccination Required?: No
Is Position Eligible for Remote Work?: No
State of Credentials Licenses Required: phlebotomy certification
Shift/Time Zone: M-Th (9a-5p); Fri (9a-1p)

Job Description

The Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR II will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to a doctor\'s office, a patient service center or as business needs dictate.

Responsibilities

• Under the direction of the area supervisor, perform daily activities accurately and on time.
• Maintain a safe and professional environment.
• Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
• Maintain required records and documentation.
• Demonstrate organizational commitment and promote a positive image to patients, clients, employees and the public in general.
• Perform forensic and clinical specimen collection and processing duties following established practices and procedures.
• Travel and flexibility to work at multiple locations as needed.

Job Requirements

• Ability to provide quality, error-free work in a fast-paced environment.
• Ability to work independently with minimal on-site supervision.
• Excellent phlebotomy skills including pediatric and geriatric patients.
• Flexible and available based on staffing needs, including weekends, holidays, on-call and overtime.
• Adherence to all Policies & Procedures including Company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
• Ability to make decisions based on established procedures and exercise good judgment.
• Must have reliable transportation, valid driver's license, and clean driving record if applicable.
• Travel and flexible hours required to work multiple locations and cover Patient Service Center/In-Office Phlebotomy locations with minimal notice.
• Capable of handling multiple priorities in a high-volume setting.
• Strong customer focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to embrace change; and knowledge of the business.

Education and Experience

• Required Education: High school diploma or equivalent.
• Medical training: medical assistant or paramedic training preferred.
• Phlebotomy certification preferred. Required in California, Nevada, and Washington.
• Work Experience: THREE years phlebotomy experience required, including pediatric, geriatric and capillary collections.
• Minimum 2 years in a Patient Service Center environment preferred.
• Customer service in a retail or service environment preferred.
• Keyboard/data entry experience.

Additional Details

• Temp to perm position, M-Th (9a-5p), Fri (9a-1p).
• Must list home city/commute time to jobsite on resume - rate is based on years of DIRECT EXPERIENCE as listed in resume; overlapping roles do not count twice. See Southeast rate card breakdown.
• Candidate must have reliable transportation to get to/from worksite; bus, Uber, or rideshare is not considered reliable transportation. Must be available to work whenever scheduled, be on time, and stay for the entire shift. Excessive absenteeism/tardiness is not tolerated and may be cause for termination.
• Please verify commute time to/from the physical work location when submitting candidates. Candidates should be within a 20-25 minute commute window to ensure travel to/from the site for coverage.