Clinical Laboratory Assistant- Phlebotomy Technician Job at Signature Healthcare

Overview

Clinical Laboratory Assistant- Phlebotomy Technician

Join to apply for the Clinical Laboratory Assistant- Phlebotomy Technician role at Signature Healthcare, MA

Signature Healthcare’s Brockton Hospital is hiring for a Clinical Lab Assistant-Phlebotomy Technician in Brockton, MA. Our recently renovated Brockton Hospital is a modern healthcare facility with a focus on superior patient care and safety. Following extensive renovations, the hospital is equipped with an advanced infrastructure to meet the evolving healthcare needs of the community. Join our team at Brockton Hospital and be better and stronger than ever.

Responsibilities

• Collect blood samples according to laboratory policies and procedures in the outpatient and inpatient setting.
• Register patients as required
• Order appropriate laboratory testing as requested by providers
• Receive specimens individually or by batch into the LIS
• Batch specimens to secondary locations as required
• Process specimens for both in-house and reference laboratory testing according to testing requirements
• Ensure specimens are collected, stored and processed according to testing requirements
• Cancel and request new samples when integrity is compromised
• Deliver specimens to appropriate area of the laboratory to ensure testing is performed in a timely manner
• Load specimens onto the laboratory track system as required, ensuring sample integrity throughout the process
• Perform add-on testing as requested ensuring appropriate specimen requirements are followed
• Ensure patient/specimen identity by confirmation of two identifiers throughout all steps of collection, aliquoting and processing of specimens
• Demonstrate knowledge of specimen priorities and the ability to prioritize appropriately
• Clarify all unclear orders prior to collection or processing
• Answer telephone according to Laboratory policy, take and relay messages accurately to the appropriate person
• Assist callers with questions or direct them to appropriate resource
• Fax patient results according to laboratory policy
• Provide excellent customer service to patients, physicians and other healthcare providers
• Effectively communicate information and instructions regarding tests and specimen collection to patients and/or family members, physicians, other healthcare providers in a respectful manner
• Communicate issues or significant events to both management and incoming shifts
• Follow up on events with patients and/or healthcare providers and document appropriately
• Demonstrate respect and regard for the dignity of all patients, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment
• Commit to recognize and respect cultural diversity for all customers (internal and external)
• Communicate effectively with internal and external customers with respect of differences in cultures, values, beliefs and ages, utilizing interpreters when needed
• Perform other duties as assigned

Required Skills & Qualifications

Note: The original language included formatting; the essential items are presented below in plain form.

• High School Education or equivalent required.

Preferred

• Experience in medical terminology, customer service and patient registration. Post High School education in business or liberal arts desirable.
• Phlebotomy (ASCP) or Medical Assistant certification preferred but not required.
• Software/Hardware: Meditech, Lattice

Employment details

• Part-time

Job function

• Health Care Provider

Industries

• Wellness and Fitness Services
• Hospitals and Health Care
• Medical Practices

Apply today with Signature Healthcare and help us become better and stronger than ever.