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The UPS Store

Retail Sales Associate-The UPS Store Job at The UPS Store in New York

The UPS Store, New York, NY, United States, 10261

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Job Description

This position is for the retail location of The UPS Store – not the warehouse or corporate.

The UPS Store is a network of individually owned and operated franchised service-centers specializing in small business solutions. Our organization consists of 10 locations in Nassau County including Syosset, Jericho, Plainview, Greenvale, Garden City, Garden City Park, Great Neck, Wantagh, Rockville Centre & Huntington Station.

Job Description

This position is for the retail location of The UPS Store – not the warehouse or corporate.

The UPS Store is a network of individually owned and operated franchised service-centers specializing in small business solutions. Our organization consists of 10 locations in Nassau County including Syosset, Jericho, Plainview, Greenvale, Garden City, Garden City Park, Great Neck, Wantagh, Rockville Centre & Huntington Station.

We have an immediate need for experienced retail sales professionals at our Huntington Station, Plainview, Syosset and Jericho locations.

The Sales Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, point-of-sale devices and package management software. The Sales Associate also assists in packing items for shipping, servicing in-store mailbox customers and processing returns for our corporate retail partners. The Associate expertly assists our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience in a store setting, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn various aspects of the business.

Compensation depends on skills, experience with plenty of room for growth and promotion,

Responsibilities

  • Delivers outstanding customer service to walk-in customers and telephone inquiries
  • Continuously practices good listening skills with customers, UPS Store team members, and leadership
  • Takes ownership of the customer's shipping needs and offers viable solutions
  • Takes action to learn all product and service offerings, alternative solutions, and industry trends
  • Operates equipment, software, and devices in an expert fashion and is willing to teach others
  • Maintains a clean, organized, and safe working environment
  • Performs other duties as assigned

SHIFTS:

  • Morning
  • Afternoon
  • Weekends

QUALIFICATIONS;

  • High school diploma or GED required
  • Retail/customer service experience
  • Good communication and people skills
  • Strong teamwork skills
  • Able to cross-sell and up-sell products and services
  • Excellent packing skills
  • Strong computer skills, including Microsoft Office and POS devices
  • Outstanding phone skills
  • Strong verbal and written communication skills, including spelling and math
  • Prompt, reliable, and responsible
  • Able to lift 40+ pounds

Benefits

  • Excellent Growth/Promotion Opportunities
  • Sick Pay
  • 401K Retirement Savings Plan with match
  • Dental and Vision
  • Paid Training
  • Employee Discounts
  • Uniforms Provided
  • Free Parking

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Sales and Business Development

  • Industries

    Retail

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