VIP Club Busser - Coca Cola Amphitheatre Job at Legends in Birmingham

The Role

The primary responsibility of a Busser is to reset tables in a speedy, professional, and effective manner as guests leave the restaurant. Bussers are also responsible for the grooming of the entire restaurant and its perimeters, as well as supporting servers and service staff with refills and clearing tables. Other duties may be assigned as needed.

Company Overview

Legends is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions.

Our intellectual property is our people. It's our expertise that makes up Legends. Our leadership has over 300 years of combined experience in sales, sponsorship, analytics, valuation, hospitality, and operations.

Responsibilities

• Responsible for the overall cleanliness of the VIP Club and service areas.
• Clear tables after guests leave. Take tableware to the dish room and place silverware, dishes, glassware, etc., in appropriate areas for washing.
• Between settings, promptly clean table tops, chairs, and booths. Check the floor and clean as required. Reset and arrange tabletop.
• Respond appropriately to guest requests and communicate them to the server immediately.
• Coordinate with server and hostess to ensure efficient seating, table utilization, and customer service.
• Assist server with food delivery, especially with large parties and during peak periods.
• Attend mandatory meetings and perform all assigned side work.
• Perform general cleaning tasks to adhere to health and safety standards.
• Complete other duties as assigned by supervisor.

Qualifications

• Ability to work long hours and flexible shifts, including mornings, nights, weekends, and holidays.
• High school diploma required.
• Ability to succeed in a fast-paced environment.
• Maintain personal hygiene and a well-groomed appearance.
• Ability to work independently or in a team during setup and service.
• Willingness to exceed guest expectations.
• Effective listening skills and ability to follow directions.
• Knowledge of food and beverage service standards, guest relations, and etiquette.
• Some experience in the food and beverage industry preferred.
• Ability to work under pressure while maintaining a positive attitude.
• Ability to transport up to 50 lbs continuously.
• Ability to stand and walk for long periods.
• Knowledge of table settings and service ware.
• Ability to retain and recite menu details.

Practice safe work habits, follow all safety policies and procedures, and complete safety training.

Legends is an Equal Opportunity Employer. All qualified applicants will receive consideration regardless of race, color, religion, sex, age, national origin, disability, or genetic information.

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