Plastic Express is hiring: Warehouse Coordinator in Kent

Overview

Be among the first 25 applicants. Company overview: Plastic Express has met the bulk trucking, bulk terminal, packaging, and warehousing needs of the plastics industry since 1970. We operate from 22 full service facilities, more than 40 bulk terminals, and 52 railcar terminals with extensive rail and port coverage. We handle plastics and some non-plastic commodities and maintain a large fleet of trucks and trailers. Our headquarters are in Houston, TX with over 600 employees nationwide.

Job Summary

With reporting responsibilities to the Customer Success Manager or Warehouse Manager, this position is directly responsible for the day-to-day dock activities, document preparations and filing. May be required to understand customer pricing and, when asked, accurately update transactions in the computer database. The Warehouse Coordinator will interact daily with warehouse staff, company and non-company drivers, dispatchers, shipping companies, vendors, and support staff. The Warehouse Coordinator will work closely with Sales and Marketing, Accounting, Human Resources and other management. Confidential information must not be shared beyond direct managers or executives.

Essential Functions/Duties

• Maintaining warehouse shipping, receiving, and delivery files
• Maintain and replenish essential office supplies
• Maintain UPS system and prepare end-of-day reports
• Answer phones, forward calls and take messages
• Research information when needed
• Maintain inventory by checking for discrepancies
• Enter location changes provided by warehouse attendants
• Coordinate sample requests and repacks
• Perform cycle counts on customer inventories
• Assist in customer yearly inventories
• Monitor Open Order and No Location screens to ensure orders are updated
• Maintain supply inventory report of dunnage materials and packaging supplies
• Assist department managers and supervisors with special assignments

Additional/Receiving Functions

• Maintain and monitor delivery appointment log on Plastic Express database
• Notify customer of late truck arrivals and approve OT charges as needed
• Maintain driver sign-in/out logs with accurate times
• Match receivers with documents from drivers and carriers
• Input material counts into the system and issue receiving documents and labels
• Notify CSR & management of shortages or damaged material; provide photos when necessary
• Check freight labeling for correct product labeling
• Track daily receiving activities and update Open Order reports
• Coordinate receiving appointments with carriers and port terminal operations
• Inform Warehouse Management of discrepancies

Receiving/Shipping Coordination

• Monitor Open Order Report and shipping request accuracy
• Coordinate questions with CSR on orders
• Prepare bill of lading, pick slips, packing slips and labels
• Match customer documents to pick slips and BOL
• Issue BOL to carrier for signature and scan signed BOL to customer/CSR
• Provide photos to customers for freight loaded onto containers/trailers
• Arrange shipments; assist managers with special assignments
• Notify Warehouse Management of discrepancies

Qualifications

Required Education and Experience

• High school diploma or equivalent
• Ability to read and speak English

Preferred Education and Experience

• Customer service and industry experience preferred
• Some advanced education or working toward a degree
• SAP or other ERP experience/certifications
• Acellos Highjump experience/certifications
• Ability to read and speak Spanish, Chinese, Hindi, or Japanese is a plus

Physical Demands

• Long hours, weekends and holidays; ability to sit for long periods
• Ability to stand/walk, use hands, reach, and interface with warehouse staff
• Vision sufficient for close document verification

Licenses/Certificates

None

Skills

• Work independently and as part of a team
• Identify onsite risks and act with firmness and tact
• Think independently and ensure safety and performance standards
• Proficient in Windows; strong proofreading
• Multitask effectively; team-oriented leadership and support
• Customer-focused and professional communication with customers, vendors, and visitors

Work Environment

Warehouse setting with some outdoor exposure. Uses standard office equipment as well as warehouse tools.

Position Type/Hours

Full-time, Monday through Friday, 8:30 a.m. to 5 p.m.

Travel

Little to no travel required.

Benefits

• Family health benefits after 90 days
• Vacation pay after 90 days
• Holiday pay after 90 days
• Company 401k matching after 90 days

Note: Duties and responsibilities may be added, deleted, or changed at management discretion. Environmental responsibility is emphasized per plastic Express commitments.