Assistant Store Manager - Hardware Job at VisionsHR in Town of Wallkill
VisionsHR, Town of Wallkill, NY, United States
Privately owned Hardware Store has an immediate opening for a RETAIL ASSISTANTSTORE MANAGER!
Overview
The Asst Store Manager is responsible for the complete day-to day operation of the location. This includes maximizing store, retail and professional (contractor) sales and profitability. Minimizing expenses while ensuring that the location is optimally stocked and merchandised is a top priority, as is providing exceptional customer service. The Asst. Store Manager will be a leader, problem solver, calculated risk taker and must manage his/her time to achieve budget results. Ensures profitability by working collaboratively with other management and Store Owner to establish and enforce best practices.
Responsibilities
- Establish strong relationships with key customers; Lead by example in providing exceptional customer service
- Carry out hiring and on-boarding strategies to maximize talent acquisition and retention
- Manage employee accountability, performance reviews, and disciplinary actions
- Manage staffing levels to ensure adequate coverage to meet current demands
- Provide an enjoyable working environment that is conducive to employee success and overall morale
- Create and enforce plans to keep store, warehouse, and yard merchandised, stocked, and relevant
- Evaluate and align processes to improve the financial performance and all activities of the store, including quoting, deliveries, and receiving
- Address customer concerns and warranty/product issues with a sense of urgency and attention to detail
- Ensure location inventory is accurate and cycle counts are completed timely; establish systems for maintaining accurate product inventory and minimizing loss
- Serve as an active influence in the community
Qualifications
- 3+ years experience in Retail Store Management
- Work history in Hardware, Lumber, Home Improvement, or Lawn & Garden retail environment
- Detail oriented and able to handle multiple tasks in a fast-paced environment
- Financial acumen to handle store operations
FAMILY ENVIRONMENT WITH EXCELLENT POTENTIAL FOR CAREER GROWTH AND ADVANCEMENT!