Bilingual Recruiter Job at Valor Intelligent Processing, LLC in Dallas

POSITION OVERVIEW

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

The role of Talent Acquisition is one of the most important positions in the company. This position requires at least 1 year of Recruiting or Human Resources experience. If you are a motivated, goal-oriented individual who works well independently and with a team, apply with us today!

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

POSITION RESPONSIBILITIES

As a Talent Acquisition Specialist, you are responsible for the entire recruitment life-cycle. You will manage inbound and outbound telephone calls with potential candidates, complete phone interviews, schedule on-site interviews, process on-site interviews, track the hiring process within our system, and assist with the development of new recruiting processes and tools. You will complete data entry in our employee database and manage personnel filing along with other duties.

Additional responsibilities for the Recruiting position include:

• Travel off-site to attract qualified candidates by posting fliers, networking through the community, and attending job fairs.
• Collaborate with the Talent Acquisition Manager with ideas for new advertising channels, drive employee referral contests, and manage open house events.
• Perform a variety of administrative tasks in support of hiring quality candidates in a timely manner, including criminal background checks and drug screens.
• Complete daily and weekly reports on recruitment activities and statistics.
• Maintain employment records.
• Keep employee files up to date and organized efficiently.
• Perform various tasks within the human resources systems to maintain employee information and timekeeping data.
• Stay up-to-date on employment laws.

CANDIDATE QUALIFICATIONS

Ideal candidates for this position are highly motivated, energetic, and dedicated.

Required

• Must be 18 years of age or older.
• High school diploma or equivalent.
• Experience with data entry utilizing a computer.
• The ability to read and speak English fluently.
• Have a wired, high-speed internet connection (Download speed of 20Mbps+).
• Excellent organizational, written, and oral communication skills.
• The ability to type swiftly and accurately (20+ words a minute).
• Ability to work regularly scheduled shifts within our hours of operation including the training period.
• Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook).
• Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications.
• Highly reliable with the ability to maintain regular attendance and punctuality.
• The ability to evaluate, troubleshoot, and follow-up on customer issues.
• An aptitude for conflict resolution, problem solving, and negotiation.
• Must be customer service oriented (empathetic, responsive, patient, and conscientious).
• Ability to multi-task, stay focused, and self-manage.
• Strong team orientation and customer focus.
• The ability to thrive in a fast-paced environment where change and ambiguity are prevalent.
• Excellent interpersonal skills and the ability to build relationships with your team and customers.

Preferred (Not Required)

• One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment.
• State or Federal work experience.

COMPENSATION DETAILS

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect from MCI: Our team members enjoy:

• Paid Time Off: Earn PTO and paid holidays to take the time you need.
• Incentives & Rewards: Participate in contests that include cash bonuses and prizes.
• Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment.
• Retirement Savings: Secure your future with retirement savings programs, where available.
• Disability Insurance: Short- and long-term disability coverage is available.
• Life Insurance: Access life insurance options.
• Career Growth: Significant advancement opportunities.
• Paid Training: Learn new skills while earning a paycheck.
• Fun, Engaging Work Environment: Enjoy a team-oriented culture.
• Casual Dress Code: Be comfortable while you work.

If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!

PHYSICAL REQUIREMENTS

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset.

CONDITIONS OF EMPLOYMENT

• Must be authorized to work in the country where the job is based.
• Must be willing to submit to background and/or security investigation and drug screening.

EQUAL OPPORTUNITY EMPLOYER

At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees and community. All aspects of employment at MCI are based solely on a person's merit and qualifications.

REASONABLE ACCOMMODATION

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI to provide reasonable accommodations when requested by a qualified applicant or employee with a disability.