INTELLISWIFT INC is hiring: HR Executive in Ann Arbor

Job Description: The HR Shared Services Coordinator will be part of a team that is the first point of contact for employees that have HR related questions.

The selected individual will:

1. Perform customer service functions by answering employee emails and phone calls pertaining to HR matters, resolving most cases within 24hrs.
2. Open and close out HR tickets in Service Now.
3. Provide tier 1 support for HR applications, benefits, compensation, staffing, and learning.
4. Enter and audit employee hires and data changes in Workday.
5. Conduct mini new hire orientation, including I-9 form and other related documents with employee.
6. Schedule and create courses in the Learning Management System.
7. Process terminations and conduct exit interviews.
8. Generate reports from various HR systems.
9. Maintain employee files.

Minimum Qualifications:

1. Bachelor's degree preferred or equivalent combination of education and experience.
2. Prior HR experience preferred.
3. Proven organizational skills with attention to detail and the ability to prioritize work.
4. Operates with a high sense of urgency.
5. Team player willing to assist wherever there is a need.
6. Exercise considerable judgment and discretion in handling telephone calls and emails, routing them to others when appropriate.
7. Must have exceptional customer service skills.
8. Proficient with Microsoft Office and Windows-based applications, especially Word, Excel, and Outlook.
9. Ideal candidate will be highly motivated and a quick learner with the ability to master new systems quickly.
10. Excellent verbal and written communication skills.
11. Handle sensitive and confidential information with discretion.