HR Generalist Job at GATEWAY SERVICES, INC. in Texas City

Are you passionate about people and driven to make a real impact in the workplace?
We're looking for a dynamic and experienced HR Generalist to join our team and be a key player in supporting our regional operations. Reporting to the HR Business Partner, you'll be the go-to expert for all things HR, from employee relations and recruitment to benefits, onboarding, compliance, and performance management. This is your opportunity to help shape a positive, productive, and people-first culture that drives business success.

If you're ready to bring your HR expertise to a role that values initiative, collaboration, and continuous improvement we want to hear from you.

Duties & Responsibilities

• Create job offers and perform background checks.
• Supports Team Members through new hire onboarding and help organize training & development initiatives.
• Provide support to Team Members in various HR-related topics such as leaves and compensation and resolve any issues that may arise.
• Promote HR programs to create an efficient and conflict-free workplace.
• Assist in development and implementation of human resource policies.
• Undertake tasks around performance management.
• Assist with the bi-annual employee performance reviews process.
• Maintain Team Member files and records in electronic and paper form.
• Enhance job satisfaction by resolving issues promptly, applying new perks and benefits and organizing team building activities.
• Build and maintain relationships with designated region's Care Center Managers and Regional Managers.
• Aid in Team Member Relations cases to support management with conflict management.
• Assist Team Members regarding benefits claim issues and plan changes.
• Responds to benefits inquiries from managers and Team Members on plan provisions, benefits enrollments, status changes and other general inquiries.
• Processes and administers all leave-of-absence requests and disability paperwork: medical, personal, disability and FMLA.
• Ensure organizational compliance with labor regulations.
• Other duties as assigned.

Education, Training & Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field required.
• At least five (5) years of human resource management experience preferred.
• CHRP, CHRL, PHR, SPHR, SHRM-CP or SHRM-SCP credential preferred.

Skills & Abilities

• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.
• Thorough knowledge of employment-related laws and regulations.
• Proficient with Microsoft Office Suite or related software.
• Proficiency with or the ability to quickly learn the organizations HRIS and talent management systems.

Working Conditions

• Prolonged periods of sitting at a desk and working on a computer.
• 20% travel as required.
• May occasionally be exposed to elevated noise levels, such as from office equipment or when visiting a Care Center
• May occasionally be exposed to elevated heat levels when visiting a Care Center

Ready to take the next step in your HR career?
Join a team where your voice matters, your ideas are valued, and your work directly contributes to creating a supportive, high-performing workplace. If you're a proactive, people-focused professional who thrives in a fast-paced, evolving environment, we invite you to apply and grow with us.