HR Operations Manager Job at Massachusetts Institute of Technology (MIT) in Camb

Overview

HR OPERATIONS MANAGER, Sloan Human Resources, designs, implements, and maintains scalable processes to optimize core Sloan HR operations such as onboarding, offboarding, promotions and employment lifecycle events; manages the Performance Management and Annual Salary Review (ASR) processes in partnership with MIT Sloan HR Business Partners; represents Sloan during the planning, coordination, and integration of the new ERP system; leads school wide initiatives and projects including HR transformation work, digital automation including generative AI, and HR system design work and implementations; leads the development and implementation of a data-driven HR strategy, leveraging key metrics and analytics to inform decision-making, identify trends, and drive continuous improvement across the organization; mentors and trains team members to support adoption of new tools and technologies; develops and manages operating budgets, ensuring alignment with departmental and institute objectives while maintaining fiscal accountability; interprets and advises on complex HR issues, including policies and procedures; and collaborates on strategic change efforts and communications.

Responsibilities

• Designs, implements, and maintains scalable HR processes (onboarding, offboarding, promotions, and lifecycle events).
• Manages Performance Management and Annual Salary Review processes in partnership with MIT Sloan HR Business Partners.
• Represents Sloan in planning, coordination, and integration of the new ERP system.
• Leads HR transformation initiatives and projects including digital automation and HR system design and implementations.
• Leads development and implementation of a data-driven HR strategy using metrics and analytics to inform decisions and drive continuous improvement.
• Mentors and trains team members to support adoption of new tools and technologies.
• Develops and manages operating budgets aligned with departmental and institute objectives while maintaining fiscal accountability.
• Interprets and advises on complex HR issues, including policies and procedures.
• Collaborates on strategic change efforts and communications.

Qualifications

• REQUIRED: Bachelor’s degree; a minimum of five years of Human Resources or Operations Management experience; a consultative approach to systems users with proven communication skills to bridge technical information to non-technical users; experience with and deep curiosity around data analytics and visualization; experience with data visualization tools (e.g., Tableau, Power BI); advanced proficiency in Microsoft Excel (including pivot tables, VLOOKUP, and building models for analysis and decision support); experience working with Service Management systems (ServiceNow preferred).
• PREFERRED: Two years of experience within an HR Operations or HRIS role.

A full job description is available on the MIT Sloan HR jobs site.